How can I find my IPO Mandate Request ?
Once the stock broker creates a mandate, you'll be notified with a mandate approval request on Google Pay.
- On your device, go to Google Pay
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- Tap on your Profile Picture on the top right.
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3. Tap Settings 
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Note:
- Mandates must be approved within the specified deadline, which is displayed in the mandate details page.
- Mandates expire when share allocation and fund releases are processed.
What to do if I have still not received the mandate request on my Google Pay app?
Once you place your bid on your broker site, they submit it on the exchange. The exchange then sends the bid to your bank via NPCI so that you can get the mandate request on your UPI app.
The mandate request is generally received in real-time. Sometimes it may take up to the end of the day for you to receive your mandate request. Please wait till end of the day to see if you have received the request.
If you still haven't received a mandate request please contact our support team.
Approve or reject a mandate
Once the request goes through, you can approve or reject a mandate through Google Pay.
Approve mandate
- Tap Approve.
- To complete the transaction, enter your MPIN.
- A confirmation appears that states that the mandate has reserved funds in your bank account.
- The funds are removed from your bank once the mandate status updates to 'executed'.
- You can view your mandate invoice in 'All transactions'.
Note: You must enter the MPIN correctly the first time. Otherwise, the bank has to resend the mandate request.
Reject mandate
Reject request.