Important:
- Google Pay is a facilitator between you and the lending partner. Google Pay doesn’t provide any loans or review your loan application.
- Loan offers and the “Loans” section within the Google Pay app are only available to eligible users.
You can apply for a personal loan offered by participating lenders on the Google Pay app .
Every month, your loan payment is automatically deducted from your chosen bank account.
Fix problems
Am I eligible for a pre-approved or pre-qualified loan?
If you’re eligible for a pre-approved loan with your bank, you’ll be notified through:
- A notification on the Google Pay app. If you believe you are eligible for a loan and don’t receive a notification, contact the lender.
- The “Money” section in the Google Pay app for Loans. You can select any loan offers available to you.
I always get loan offers. How can I stop it?
For loan offers to stop, disable any of the following:
Tip: If personalization within Google Pay and Ad personalization are on, but your setting for personalization through web and app activity is turned off, you may still find offers for pre-approved loans.Why can’t I find any loan offer in the Google Pay app?
These offers are either given directly by the lender (based on their discretion) or are based on:
- Your Google Pay transaction data
- Google’s estimate of your demographics, based on your activity on Google Pay and other Google services, like YouTube and Search, while signed in to Google
- Lender’s personal loan eligibility criteria
- Because you have disabled ad personalization, personalization with Google Pay, or personalization through web and app activity settings
Why is my loan application rejected?
Google Pay doesn’t review your application. Based on their eligibility criteria, the lending partner decides whether to accept or reject your application. For more information, contact the lender.