You can add money and choose a plan for your prepaid mobile phone with Google Pay. This way, you can make more of your payments from one place.
Recharge for the first time
Step 1: Add your number
- Open Google Pay .
- From the bottom of the screen, swipe up.
- Tap New Recharge Prepaid Mobile.
- Enter the mobile number you want to add.
- You can recharge your own or someone else’s mobile service.
- Tap Continue.
- Enter a nickname for the number. Pick one that you’ll easily recognize in the future.
- To change the mobile operator details, under "Operator and circle," tap the Down arrow Continue.
- Follow the steps below to recharge your account.
Step 2: Recharge your account
- Choose a type of recharge:
- Pay a custom amount: Tap Search . Enter the amount that you’d like to recharge.
- Choose a plan: Tap a plan from the options.
- Tap Proceed to pay.
- Follow the instructions on the screen.
Recharge again
- Open Google Pay .
- From the bottom of the screen, swipe up.
- Tap a mobile operator.
- Choose a type of recharge:
- Repeat a previous recharge: Under the amount, tap Repeat recharge.
- Pay a custom amount: Tap Search . Enter the amount that you’d like to recharge. This option might not be available for all mobile operators.
- Choose a plan: Tap a plan from the options.
- Tap Proceed to pay.
- Follow the instructions on the screen.
View your past recharges
- Open Google Pay .
- From the bottom of the screen, swipe up.
- Tap a mobile operator. You’ll see a list with details of past recharges.
Autopay for mobile recharges
Users can auto-recharge their prepaid mobile plans through Google Pay with Autopay. Users will authorize a one-time Autopay setup, following which auto-debits will be performed periodically on plan expiry.
Enable Autopay for your recharges
- In the “Biller screen,” tap the Autopay icon.
- Select a plan to perform auto-recharge on.
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Review the details and confirm.
Additional information
I am being charged a convenience fee for recharging my mobile numberFAQs
What amount is debited?The plan amount you choose when you set up Autopay is debited in every auto recharge.
If the mobile plan from the operator changes, Google Pay won’t auto recharge your subscription. You can set up Autopay on the new mobile plan again.
Auto recharge happens every 'N' days, where 'N' is the duration of validity of your chosen mobile recharge plan. For example, if your mobile plan is valid for 28 days, your auto recharge will happen every 28 days.
If there’s a failure, you will be notified to recharge manually.
Auto recharge on Google Pay happens as per the schedule you set, that's every N days. However, most telecom providers support the accumulation of validity. To confirm, reach out to your operator.
Fix problems
Your recharge didn’t work, but the money left your account
Step 1: Find out when you’ll get your money back
- Find your recharge payment.
- If the status says "Failed," you’ll see about how many days it will take to get your money back.
Step 2: Wait, then check your bank account
After the stated number of days, check your bank account for your money.
If you didn't get your money back, let us know:
- Open the recharge payment that you want to report.
- Tap Raise dispute.
- Follow the steps on the screen.
You want to choose between multiple numbers
- Open Google Pay .
- From the bottom of the screen, swipe up.
- Tap a mobile operator.
- Next to the number’s nickname, tap the Down arrow .
- Select the number you want to recharge.
You want to remove your mobile number
- Open Google Pay .
- From the bottom of the screen, swipe up.
- Tap a mobile operator.
- Next to the number’s nickname, tap the Down arrow .
- Next to the number you want to remove, tap Remove Unlink.
You can’t recharge a custom amount
You recharged an incorrect number
If you recharged an incorrect number, contact your operator for further assistance.