Pay bills using Google Pay

Important: If your transaction has failed, please wait for 2-3 days for a refund. Meanwhile, check your bank account statement to know your refund status.

You can pay your bills including mobile, television, electricity, water, and gas using Google Pay.

Add a biller account to Google Pay

1. On your mobile device, open the Google Pay app .
2. Tap Pay Bills.
3. In the search bar, enter the name of the biller or select from the available categories.
4. From the search results, tap the name of the biller.
5. Follow the instructions on the screen.
   • If you're asked to enter your "Customer ID," you can find it on your physical bill or e-bill. Once you link a biller, you won’t need to link it again for your next payment.
6. Tap Continue.
   • Your account is linked.

Edit bill payment subscriptions

If there’s a problem with your account, you might be asked to edit details of a bill payment subscription on Google Pay.

1. Select Edit.
   
2. Edit your phone number, operator, or subscription details.
3. To complete your payment, follow the on-screen instructions.

Pay a bill

1. On your mobile device, open the Google Pay app .
2. Tap Pay Bills.
3. Type in the name of a biller.
4. From the search results, tap the name of the biller Make payment.
5. Select an account.
6. You can choose from multiple bill options depending on the biller. The bill options can be for different time periods.
7. You'll find one of the following:
   • Pay for different time periods:
     1. Tap Make Payment.
     2. Check the amount of the bill.
        Tip: You can’t edit the amount of the bill.
     3. Choose a time period.
   • Pay an available bill: On the bill, tap Pay Bill.
8. Select your payment method:
   • Bank account: No convenience fee is applied.
   • Credit or debit card including RuPay card: A convenience fee may apply.
9. Tap Proceed to pay.
10. Enter your UPI PIN.
    • When the money is sent, view the bill to confirm that the payment was successful.

Tips:

• It usually takes up to 3 business days for payments to show up in your account.
• If you’ve paid your bill outside of Google Pay, long-press the due bill and select the option for “Delete item” to delete it as paid.

Fees

Convenience fee and platform fee are charged on the bill payments as per below:

Convenience fee

Know your convenience fee for making a bill payment.

For bill payments, the convenience fee depends on the payment method:

• Credit, debit, or RuPay card: Convenience fee is applicable.
  Tip: Some bill payment categories don’t allow card payments.
• UPI on Google Pay: No convenience fee.

The convenience fee amount charged can vary based on various factors, including the bill payment amount. The exact fee is displayed to you at the time of bill payment.

Refund of the convenience fee if bill payment fails

If your bill payment transaction fails, the convenience fee will be refunded along with the bill payment amount to your payment account within a specified time frame.

Convenience fee on bill payment of other mobile numbers

The convenience fee is applicable for making bill payment, including your own and those of others. The fee is charged per bill payment transaction, regardless of the recipient's bill payment.

Platform fee

Know your platform fee for making a bill payment

Platform fee is applicable for all types of payment methods like UPI, credit, debit or RuPay card payments, however, this fee is applicable only for a few bill payment categories. The platform fee along with convenience fee, if any, is displayed at the time of payment.

Refund of platform fee if the bill payment fails

If your bill payment transaction fails, the platform fee will be refunded along with the bill payment amount to your payment account within a specified time frame.

Platform fee on bill payment of other mobile numbers

The platform fee is applicable for making bill payment, including your own and those of others. The fee is charged per bill payment transaction, regardless of the recipient's bill payment.

Additional fees for NPS payments

What are the PoP trail charges applied on NPS bill payment

The National Pension Scheme (NPS) may include a trail commission fee for contributions processed through a Point of Presence (PoP). The details for the trail commission can be found on the NPS Trust website.

Differences in convenience fee between NPS and other bill payments

The convenience fee for NPS is different from convenience fee levied on other bill payments on Google Pay. The convenience fee for NPS is charged regardless of the payment method.