Contact Google Pay India customer care

If you encounter issues when you use Google Pay (formerly known as Tez), we want to help.

Call Google Pay India helpline number

You can reach customer care toll free at: 1-800-419-0157.

Connect with a specialist

See your options to connect with a support specialist.

  1. Open the Google Pay app.
  2. Tap Settings.
  3. Tap Help and feedback.

Visit our Help Center

  1. Open the Google Pay Help Center.
  2. At the top-right, click Get help. See your options to connect with a support specialist.
  3. Select your issue.
  4. Choose the help topic that's relevant to your issue.

Report a problem

If your issue is a problem with your account's security or a specific business and offer, try the following options.

Get help with a business or offer

Businesses on Google Pay are responsible for their offers and transactions. If you encounter an issue with a business’ offer or transaction, reach out to that business directly to resolve the issue.

If you contacted the business and are still unable to resolve the issue, let us know.

Important: This report is not a formal appeals process. Google Pay cannot guarantee that your issue will be resolved after filing a report.

Report suspicious activity

If you believe your Google Account has been misused on Google Pay, like through suspicious or unauthorized charges, contact a Google Pay Grievance Officer.

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