Notification

If you are contacting us regarding an issue with a transaction made in last 3 working days, please know that we are working closely with our banking partners to resolve them. We request you to wait for 3 working days and keep checking your latest bank statements for updates on the status of your payment.

Check your active tickets

You can check your active tickets on the Google Pay app:

  1. At the top right, tap Profile picture.
  1. Tap Get help.
  1. Next to “Active tickets,” tap View all.
    Reference to view ticket
  2. You can find all your active tickets.

Need more help?

Try these next steps:

Contact us Tell us more and we’ll help you get there
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