Learn how to manage recurring payments on Google Pay

Manage your UPI autopay mandates

Tip: Autopay is supported through @okaxis, @okhdfcbank, and @okicici handles. If your UPI ID ends with @oksbi, here’s how you can create an additional UPI ID.

Find your mandate in Google Pay

1. Open the Google Pay app .
2. At the top right, click your profile picture.
3. Select Autopay. You can find the status of the mandates in these three tabs:
   • “Live”: These are approved mandates that aren’t executed yet. You can change or revoke these mandates.
   • “Pending”: These mandates require the user to take an action. The user can:
     • Authorize the mandate.
     • Decline the mandate.
     • Execute the mandate.
   • “Completed”: These are completed mandates, which include:
     • Executed mandates
     • Expired mandates
     • Revoked mandates

Authorize a mandate request from a merchant

1. Open the Google Pay app .
2. At the top right, click your profile picture.
3. Select Autopay.
4. In the “Pending” tab, select the mandate you want to take action on:
   • Set up autopay
   • Cancel autopay
5. Enter your UPI PIN.

Revoke or cancel a mandate

To revoke a live mandate:

1. On your mobile device, open the Google Pay app .
2. At the top right, tap your profile picture.
3. Select Autopay.
4. In the “Live” tab, tap the mandate you want to change.
5. Select an option:
   • “Pause autopay”
     • You can specify a start and end date.
   • “Cancel autopay”
6. Enter your UPI PIN.
7. Check the status in the “Live” tab.

Authorize payment requests from merchants

• If mandate amount is less than ₹5000 INR: For the first payment, you’ll need to enter your UPI PIN.
• If mandate amount is more than ₹5000 INR: When the payment is due, you’ll need to enter your UPI PIN.

Tip: If a transaction needs authorization from you, on your app, you’ll receive a notification.

Troubleshoot issues with mandates

Get details on your autopay mandate

1. Open the Google Pay app .
2. At the top right, click your profile picture.
3. Select Autopay.
4. Select the mandate.
5. Expand the detailed transaction page. You’ll find details, like:
   • Unique autopay number
   • Start and end date
   • Frequency
   • Debit details

Find the frequency of your mandate debit

To find the frequency, in the “AutoPay” section of the Google Pay app, tap the relevant mandate.

Here are examples of the recurrence pattern for a mandate:

S. No.	Recurrence pattern	Recurrence value	Recurrence rule	Meaning
1	Weekly	“1 (Mon)”	On	The amount can be debited on Mondays every week.
2	Weekly	“5 (Fri)”	Before (inclusive of the recurrence value)	The amount can be debited weekly, anytime from Monday to Friday.
3	Weekly	“3 (Wed)”	After	The amount can be debited weekly, anytime from Wednesday to Sunday.
4	Every 2 weeks	“16”	On	If the mandate start date is on January 24, 2018 with recurrence value “16,” the first debit will be on January 31, followed by February 15.
3	Monthly	“2”	On	The mandate can be executed on the second day of every month.

Created a mandate but didn’t receive a reward

When the mandate is executed, you’ll be eligible to receive a scratch card. This is based on the terms and conditions of the reward. Learn more about reward FAQs.