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Manage recurring payments on Google Pay

Manage your UPI Autopay mandates

Tip: Autopay is supported through @okaxis, @okhdfcbank, and @okicici handles. If your UPI ID ends with @oksbi, here’s how you can create an additional UPI ID.

Find your mandate in Google Pay

  1. Open the Google Pay app .
  2. At the top right, click your profile picture.
  3. Select Autopay. You can find the status of the mandates in these three tabs:
    • Live: Mandates that are currently active.
      • You can modify or revoke these mandates.
    • Pending: Mandates that require action, like authorize or decline the mandate.
    • Completed: Completed mandates, like executed, expired, or revoked mandates.

Authorize a mandate request from a merchant

  1. Open the Google Pay app .
  2. At the top right, click your profile picture.
  3. Select Autopay.
  4. In the “Pending” tab, select the mandate you want to take action on:
    • Set up autopay
    • Cancel autopay
  5. Enter your UPI PIN.

Revoke or cancel a mandate

You can choose to revoke any live mandate with your Google Pay app.

  1. Open the Google Pay app .
  2. At the top right, click your profile picture.
  3. Select Autopay.
  4. In the “Live” tab, select the mandate you want to modify.
  5. Tap Cancel autopay.
  6. Enter your UPI PIN.
  7. Check the status in the “Live” tab.

Authorize payment requests from merchants

  • If mandate amount is less than ₹5000 INR: For the first payment, you’ll need to enter your UPI PIN.
  • If mandate amount is more than ₹5000 INR: When the payment is due, you’ll need to enter your UPI PIN.
Tip: If a transaction needs authorization from you, on your app, you’ll receive a notification.

Troubleshoot issues with mandates

Find details about your Autopay mandate

  1. Open the Google Pay app .
  2. At the top right, click your profile picture.
  3. Select Autopay.
  4. Select the mandate.
  5. Expand the detailed transaction page. You’ll find details, like:
    • Unique autopay number
    • Start and end date
    • Frequency
    • Debit details

Created a mandate but didn’t receive a reward

When the mandate is executed, you’ll be eligible to receive a scratch card. This is based on the terms and conditions of the reward. Learn more about reward FAQs.

Need more help?

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