Set up extra UPI IDs

Unified Payment Interface (UPI) is an instant payment system that allows you to transfer funds between 2 parties through a mobile platform. To add a bank account on Google Pay, your bank should work with UPI.

As a UPI user, you have to create a unique identifier (UPI ID) that is associated with your bank account. 

With Google Pay, your UPI ID is generated through payment service provider banks, like:

  • SBI
  • HDFC
  • Axis
  • ICICI

Create an extra UPI ID

Adding an extra UPI ID improves payment success rates by routing your transaction through the most reliable server.

There are two ways to create an additional UPI ID:

  • When you set up a new account with Google Pay, you can create more than one UPI ID.
  • When a payment you made has issues or failed, you may see a prompt to add new UPI IDs to your existing bank account.
  • Learn how to create a new UPI ID.

Tip:

  • To activate UPI IDs, Google Pay sends an SMS on your behalf to partner banks. Standard SMS charges apply.
  • You can add up to 4 UPI IDs for your bank account.
Reactivate a bank account after you log into Google Pay

If you log out of Google Pay, your bank accounts become inactive. Once you log back in, you’ll be notified to reactivate your bank account.

Any extra UPI IDs you created before will be reactivated too.

Commonly asked questions

What’s the difference between a UPI ID & a bank account?
A UPI ID is an identifier of your bank account that allows you to send and receive money directly from your bank account.
If I have a bank account with SBI, why does my UPI ID end with @okhdfcbank?
In this scenario, HDFC is the payment service provider bank that allows you to plug into the UPI ecosystem to send and receive money. If your bank account is with SBI, your UPI ID can end with @oksbi, @okhdfcbank, @okaxis, or @okicici. You can continue to send and receive money through your SBI bank account.
If I create multiple UPI IDs, where will my money go?
Your transactions are routed through the UPI ID that’s available for UPI payments at that time. If a payment fails because of these issues, we’ll automatically route it through any additional UPI IDs you’ve created.
Will I be charged when I create a new UPI ID?

If you register a new UPI ID, you’ll need to send an SMS to the payment service provider bank.

  • For Android devices, this happens in the background.
  • For iOS devices, tap Send.

For each UPI ID you register, you’ll be charged with the standard SMS rates.

Changes in how payments are made

There are no changes. You’ll still transact from your bank account as usual. If you have extra UPI IDs, your transaction can be routed through an alternative UPI ID if there are unavailable payment routes.

Related resources

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