Verify your payment method

Watch the video to learn how card verification works.

How your card is verified

Verification helps your bank protect your account. Depending on your bank, you can choose from the following verification options. Your verification code comes from your bank, not Google Pay.

Note: Make sure your bank has your current phone number and email address so codes are sent to the right place.

How you can verify

By email or text

When you verify by email or text, your bank should send a verification code within a few minutes. If you don’t get one, contact your bank.

By phone

You can call your bank directly to get a verification code. For some banks, you can request a call directly through Google Pay.

By bank app

You may need to sign in to your bank's app to verify your card. If your bank's app isn't installed, you may be asked to install it, and then come back to Google Pay to verify your card.

By temporary charge

A small charge, usually under $1, may temporarily show up on your card's account balance. Or the card issuer may notify you about the charge somehow, like text or email.

To find your temporary charge verification code:

  1. Sign into your bank account online or on a mobile app.
  2. Find the charge that matches the amount you saw in Google Pay.
  3. Enter the six-digit code in the charge’s description. For example, if the description says CODE 123456<GOOGLE PAY>, enter 123456 as your verification code.

Fix problems verifying a card

Didn’t get code

  1. Make sure you’re checking the phone number, email address, app, or bank account associated with your verification method.
  2. Check that your device has signal or is connected to Wi-Fi.
  3. If you still don’t get your code, choose a different verification method from the list and try again.
  4. If that doesn’t work, call your bank.

Code not working

  1. Double-check that you entered the code correctly.
  2. Choose a different verification method and try again.
  3. If your code still isn’t working, call your bank.

PC is an Google Pay expert and author of this help page. Help her improve this article by leaving feedback below.

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