Set or change a default payment method

If you’re in the U.S. or U.K., you can set a default payment method for receiving money. Money sent to you will automatically transfer to your default payment method.

Note: You can only set a default payment method for receiving money after you’ve received money once using the Google Pay app.

Change in-store default payment method

To set a default payment method for in-store payments using the Google Pay app for Android, see the Android instructions of this article.

Change your default payment method for receiving money

  1. Sign in to Payment methods.
  2. On the payment method next to "Not default," click the Down arrow Down arrow.
  3. Choose Default.

Receive money to a different payment method

Once you set a default payment method, money you receive will automatically transfer to it. If you want to receive money to a different payment method, you’ll need to change your default.

Fix problems receiving money to your default payment method

If you get an email from Google Pay about a problem with your default payment method, the money won’t be automatically transferred to your bank or debit card account.

Follow the instructions below to fix the issue.

Step 1: Fix the problem
  • Outdated default payment method: Update the payment method, mark it as your default, and claim the money.
  • Reached debit card transaction limit: You won’t be able to transfer more than $2,500 per day to it. You can claim the money to a bank account instead.
  • Haven’t verified your identity: You might have reached the limit for the amount of money you can send or receive. Contact us to resolve the issue.
  • None of these is the issue: Contact us.
Step 2: Claim your money

Important: The money must be claimed within 14 days or money sent to you will be returned to the sender.

  1. Tap Menu Menu and then Activity, on the Google Pay app or visit Activity on the web.
  2. Next to the transaction, tap or click Claim.
  3. Follow the instructions to claim your money. If you fixed your default payment method, money someone sends you next time will automatically transfer to your default account.

 

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