Add a payment method

Important: As of June 15th, 2021, you can no longer:

• Send, request, receive, claim, or withdraw money or find past transactions with pay.google.com or the old Google Pay app .
• Any pending transactions from the old Google Pay app should be expired.

To access the money you have in your Google Pay balance, you have two options: 

1. You can download the new Google Pay app and sign in with the account that has an existing balance. Your money will carry over to the new app. You can transfer your money out of the new Google Pay app at any time. Learn how to transfer money out.
2. If you choose not to move over to the new Google Pay app and would like to withdraw your remaining balance, contact us for help

If you want to send, receive or request money, download the new Google Pay app . 

You can add cards, bank accounts, and other payment methods to Google Pay.

Important: Some features only work with certain payment methods

Tip: You can add cards through some bank apps and websites. Check with your bank for more details.

Add a debit or credit card

1. Sign in to Payment methods.
2. At the bottom, click Add payment method.
3. Click Add credit or debit card.
4. Enter your card info.
5. If you’re asked to verify your payment method, choose an option from the list.
6. Find and enter the verification code.

Note: After you add a card, you might see a small temporary charge on your account from Google. This charge checks that your card and account are valid. It won’t affect your balance and will go away soon.

All rewards stay the same

You’ll keep getting the same security, benefits, and rewards with all cards on Google Pay.

Add a bank account (US only)

1. Sign in to Payment methods.
2. At the bottom, click Add payment method.
3. Click Add a bank account.
4. Enter the routing and account numbers for your bank account. You can find this information on a check or by contacting your bank.
5. Click Save.
6. If your bank offers instant verification, you’ll be asked to sign in to your bank account. If your bank doesn’t offer it or you choose test deposit:
   • Google will make a small deposit in your bank account, which you’ll see after 2–3 days.
   • To verify your bank info, confirm the deposit amount in Google Pay.

How you can pay using certain features

Some features of Google Pay:

• Might not be available in your country yet. Learn where Google Pay features are available.
• Are only available on some devices. 
• Only work with certain payment methods. See the table below for more info.

Feature	Supported cards
Pay in stores or on transit with your phone	See supported cards, banks, and services
Pay in apps and on websites	Debit cards, credit cards
Send or receive money	Debit cards, bank accounts
Pay for Google products	See Accepted payment methods

Important: The send or receive money feature is only available in the U.S. For the U.S. territories, this feature is supported only if the debit card was issued under a U.S.-licensed bank.

Accepted payment methods

Credit & debit cards

• American Express
• MasterCard
• Visa
• Discover (U.S. only)
• JCB (Japan and U.S. only)
• Visa Electron (outside U.S. only)
• Elo credit cards (Brazil only; Elo debit cards aren’t accepted)

The types of cards accepted by Google services vary by location and product.

View supported payment methods by country for contactless purchases.

Note: You might notice temporary charges on your card when using a credit or debit card.

Bank account

In some countries, you can add a bank account to Google Pay.

E-money, QUICPay, & iD

In Japan, if your device is Osaifu-Keitai compatible, you can use Google Pay in stores where merchants support e-money, QUICPay, and iD.

Learn more about how to add and manage payment methods. (JP only)

Direct carrier billing

Some mobile devices and service plans can use direct carrier billing to make purchases on Google Play and YouTube.

PayPal

In some countries, you can use PayPal to pay for some Google products and in participating stores, apps, and websites.

Gift cards & promo codes

You can save your gift cards in Google Pay and use them in stores, in apps, and on the web. You can also use Google Pay promo codes.

For Google Play

Google Play gift cards and promo codes can be used to make purchases on Google Play in certain countries. They can't be used with other Google products like Google Voice or Project Fi. If you redeem a gift card or promo code, it will show in Google Pay as your Google Play balance.

Learn how to use your Google Play balance. 

Payment types that won't work

You can't add these payment methods to Google Pay:

• Wire transfers
• Bank transfers
• Western Union
• Moneygram
• Virtual credit cards (VCC)
• Health savings account (HSA)
• Any escrow type of payment
• Prepaid cards if you use automatic payments

Fix a problem

"Request failed. Something went wrong" or "Trouble verifying your payment method"

If you see this error message, try to add a different payment method. See above for accepted payment methods. If you're still having issues, contact us.

"Your transaction cannot be completed"

If you see this error message, try again later or try a different payment method.

"An unexpected error has occurred. To continue, use a different payment method or contact us"

If you get this error message, there was an issue with the payment method you tried to use. Try a different payment method from the list of accepted payment methods. If you still experience issues, contact us.

Already seeing payment methods

New to Google Pay and already seeing payment methods? If you paid for something through Google in the past, Google Pay saved your card.

Related articles

• Edit or remove a payment method
• Verify your payment method
• Set or change a default payment method