As of June 15th, you can no longer send, request, receive, claim, or withdraw money with the old Google Pay app. For these features and more, download the new Google Pay app and visit for tips and support.

Add & manage payment methods (Japan only)

Important: This article is for Google Pay customers in Japan.

You can use Google Pay to buy in stores and online. 

Contactless payments

By adding the following contactless payment method to Google Pay, you can make purchases with your Osaifu-Keitai in stores that support contactless payments.

  • E-money (Suica, Edy, Waon, Nanaco)
    • Most credit cards issued in Japan are supported for topping up.
  • Prepaid, debit, or credit card (QUICPay/iD/VISA Touch)

Learn more about which cards and merchants support Google Pay.

Important: E-money, QUICPay, and iD features are available in Japan only.

For third-party payment apps that use Google Accounts, like iD, QUICPay, Mobile Suica, and Mobile PASMO, use the same Google Account that you use in Google Pay.

If your device is not Osaifu-Keita compatible but is running Android Lollipop (5.0) or higher, you may make contactless purchases at merchants anywhere VISA Touch is supported globally. Learn more about device requirements for Google Pay and which cards and merchants support Google Pay with VISA Touch.

Buying online

  • Check out on Google products (like Google Play, YouTube, or Google Store.)
  • Make purchases online in apps or websites that support Google Pay. See supported online merchants

Add a card

Add an e-money card

If you haven’t created an e-money card on your device, you can create one from Google Pay. To add an e-money card, your device must be Osaifu-Keitai compatible. If your device is not Osaifu-Keitai compatible (e.g. Nexus), you won't be able to add an e-money card.

Note: You can only have one e-money card per type on your device at a time.

  1. Open the Google Pay app Google Pay.
  2. At the bottom, tap Payment.
  3. At the bottom, tap + Payment method and thenE-money.
  4. Select the e-money card you want to add.
  5. Follow the instructions on the screen.
Add a prepaid, debit or credit card
  1. Open the Google Pay app Google Pay.
  2. At the bottom, tap Payment.
  3. At the bottom, tap + Credit, debit, or prepaid card.
  4. Enter your card information.
  5. Follow the instructions on the screen.

Charge an e-money card

You can add money to an e-money card from Google Pay.

From Google Pay

Note: nanaco can only be charged in stores with cash.

  1. Open the Google Pay app Google Pay.
  2. Tap the e-money card you want to charge.
  3. Tap Add money.
  4. Select the amount of money you want to add and tap Select card.
  5. Add or choose a payment method. See which credit cards are accepted by Rakuten Edy, Suica, or WAON.
  6. Follow the instructions on the screen.
  7. Your card's balance will update.
From a store
  1. Go to a store that supports charging e-money.
  2. Ask the cashier to top-up your e-money card. Be sure to mention the type of card you want to top-up.
  3. After paying cash, tap your phone on the card reader.
  4. Check Google Pay to make sure your balance was updated.
    • If the balance doesn't update automatically, tap the update spinner in the card details screen.

Get low balance notifications

You can receive notifications when your e-money card balance dips below a certain amount.

  1. Open the Google Pay app Google Pay.
  2. Tap the e-money card you want notifications for.
  3. On the card detail screen, tap Low balance notification.
  4. Select the balance amount that will trigger the notification.

Delete a card

When you delete a card from Google Pay, it’s removed from your device and any e-money apps. You won't be able to access it from Google Pay or any other application.

E-money cards with a balance cannot be removed from Google Pay. You'll need to spend or transfer the remainder of your balance. Learn how to transfer your balance to your e-money card in the section below this one.

  1. Open the Google Pay app Google Pay.
  2. Tap the card you want to delete.
  3. in the top right, tap More More and thenRemove payment method.
    • To delete a Suica card, you'll also have to delete it from the mobile Suica app.

Transfer cards from old device to new one

Find instructions for each e-money card linked below.

If you have issues, contact the e-money service provider for help.

For QUICPay or iD transfers, delete the card from the old device and add it to the new one.

View transactions

All transactions, including purchases, credit and in-store charges, and gifts will show up in your card’s transaction history within Google Pay.

  1. Open the Google Pay app Google Pay.
  2. Tap a card.

Important: If many transactions happen in a short amount of time, Google Pay may not show all your transaction details.

Protect a lost device

If your device is lost or stolen, follow these steps.

  1. If your phone is ever lost or stolen, you can find, lock, or erase it remotely using Find My DeviceNote: This doesn't delete your e-money cards but will delete your credit, debit, or prepaid cards that were added for QUICPay or iD from the device. The device has to be online.
  2. Contact your carrier's Remote Lock service.
  3. Contact your e-money provider to stop the e-money mobile service in your device.
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Clear search
Close search
Google apps
Main menu
Search Help Center