Google Payments are processed by Google Payment Corp. (GPC). GPC is licensed as a money transmitter for peer-to-peer transactions in the U.S. jurisdictions listed below. If you have a question or complaint about our services, we encourage you to visit our Help Center to see how we can help.
| Jurisdiction | License Number | Type of License/Statute | Licensed By |
|---|---|---|---|
| Alabama | SC 436 | Sale of Checks/Sale of Checks Act | Securities Commission |
| Alaska | AK-MT-10062 | Money Transmission/Alaska Uniform Money Services Act | Division of Banking and Securities Department of Commerce, Community and Economic Development |
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For Alaska residents only: If your issue is unresolved by Google Payment Corp. (phone: 1-888-986-7944), you can submit formal complaints with the State of Alaska, Division of Banking and Securities:
For questions about formal complaints, email dbs.licensing@alaska.gov or call 1-907-465-2521. |
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| American Samoa | 3900 | Money Services Business License | American Samoa Government |
| Arizona | MT-0920367 | Transmitter of Money/Transmitters of Money Act | Department of Financial Institutions |
| Arkansas | No. 43278 | Money Transmission/Arkansas Uniform Money Services Act | Securities Department |
| California | No. 2377 | Transmitter of Money Abroad/Transmission of Money Abroad Act | Department of Financial Institutions |
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If you have complaints about any aspect of the money transmission activities conducted at this location, contact the California Department of Financial Protection and Innovation:
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| Colorado | No. 500174 | Office of the State Bank Commissioner | Colorado Division of Banking |
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Colorado Division of Banking - Colorado Money Transmitters Act - Customer Notice If you’re a Colorado resident and have a complaint about the money transmitter, the company that sent your money, all complaints must be submitted in writing:
Section 11-110-120, CRS requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers. |
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| Connecticut | No. 23755 | Money Transmitter/Money Transmission Act | Department of Banking |
| District of Columbia | MTR911607 | Money Transmission / Money Transmitter Act | Department of Insurance, Securities and Banking, Banking Bureau |
| Delaware | No. 010868 | Transmission of Money/Sale of Checks and Transmission of Money Act | Office of the State Bank Commissioner |
| Florida | No. FT230000001 | Money Transmission/ Money Services Business Act | Office of Financial Regulation, Division of Finance, Money Services Businesses |
| Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about Google Payment Corp. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, phone: (800) 848-3792 (toll free). | |||
| Georgia | No. 23711 | Money Transmission/Sale of Checks or Money Orders Act | Department of Banking and Finance |
| Licensed by the Georgia Department of Banking and Finance (NMLS ID: 911607) | |||
| Guam | No. 11-200801640-001 | Foreign Exchange/Foreign Exchange Act | Department of Revenue and Taxation, Insurance, Securities, Banking and Real Estate Division |
| Hawaii | No. 45-10 | Money Transmitter/Money Transmitters Act | Department of Commerce and Consumer Affairs, Division of Financial Institutions |
| Idaho | No. 108 | Money Transmitter/Money Transmitters Act | Department of Finance, Securities Bureau |
| Illinois | MT 188 | Transmitter of Money/Transmitters of Money Act | Department of Financial and Professional Regulation, Division of Financial Institutions |
| Illinois residents may contact the lllinois Department of Financial Institutions, Consumer Credit Section with questions or complaints about Google Payment Corp. at (888) 298-8089 (toll-free). | |||
| Indiana | No. 10906 | Money Transmitter / Money Transmitter Act | Department of Financial Institutions |
| Iowa | No. 2008-0135 | Money Services/Iowa Uniform Money Services Act | Division of Banking |
| Kansas | MT-0000006 | Money Transmitter/Kansas Money Transmitters Act | Office of the State Bank Commissioner |
| Kentucky | SC-23599 | Money Transmitter/Kentucky Money Transmitters Act of 2006 | Department of Financial Institutions |
| Louisiana | SOC 352 | Money Transmission/Sale of Checks and Money Transmission Act | Office of Financial Institutions |
| Maine | MD-1458 | Money Transmission/Money Transmitters Act | Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection |
| Massachusetts | FT112148-100 | Foreign Transmittal Agency/Receipts of Deposits for Transmittal to Foreign Countries Act | Division of Banks |
| Maryland | No. 9152 | Money Transmission/Money Transmission Act | Commissioner of Financial Regulation |
| The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Google Payment Corp. d/b/a Google Payments at 500 N. Calvert Street, Rm. 402, Baltimore, MD 21202, phone (888) 784-0136. | |||
| Michigan | MT 0016666 | Money Transmission Services/Money Transmission Services Act | Department of Energy, Labor and Economic Growth, Office of Financial and Insurance Regulation |
| Minnesota | No. 52092 | Money Transmitter/ Minnesota Money Transmitters Act | Department of Commerce, Division of Financial Examinations |
| For Minnesota residents, if you are sending money to someone you do not know; or are responding to an Internet, phone or other offer that you are not sure is honest; or if you are sending money on a promise of receiving a large amount of money, winning a lottery or prize, or receiving a credit card or a loan, you may be a victim of a fraudulent scheme. If so, do not make this transfer or please request that we stop this transfer immediately, by emailing us at google-payments-compliance@google.com or calling us at 888-986-7944. If your transfer has not yet been claimed by a recipient, it will be returned to you. |
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| Mississippi | No.94/2016 | Sale of Checks/Sale of Checks Act | Department of Banking and Consumer Finance |
| Missouri | MO-17-5509 | Sale of Checks/Sale of Checks Law | Division of Finance |
| Nebraska | No. 998 | Sale of Checks and Funds Transmission/Sale of Checks and Funds Transmission Act | Department of Banking and Finance |
| Nevada | MT 10036 | Money Transmitter/Issuers of Instruments for the Transmission or Payment of Money Act | Department of Business and Industry, Financial Institutions Division |
| New Hampshire | No. 14516-MT | Money Transmitter/Money Transmitter Law | Banking Department |
| New Jersey | No. L065465 | Money Transmission/New Jersey Money Transmitters Act | Department of Banking and Insurance, Licensing Services Bureau--Banking |
| New Mexico | Licensed | Money Transmission / Uniform Money Services Act | Regulation & Licensing Department |
| New York | MT 103615 | Transmitter of Money/Transmitters of Money Law | Banking Department, Licensed Financial Services Division |
Google Payment Corp. (GPC) is licensed and regulated as a Money Transmitter by the Banking Department of the State of New York. To contact GPC with questions or complaints:
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| North Carolina | No. 146099 | Money Transmitter/Money Transmitters Act | Commissioner of Banks |
| North Dakota | No. MT101931 | Money Transmitter/Money Transmitters Law | Department of Financial Institutions |
| Ohio | OHMT 061 | Money Transmitter/Money Transmitters Law | Department of Commerce, Division of Financial Institutions |
| Oklahoma | Licensed | Money Transmission/Oklahoma Financial Transaction Reporting Act | Banking Department |
| Oklahoma | Licensed | Sale of Checks License | State of Oklahoma |
| Oregon | MTX-30092 | Money Transmission/Oregon Money Transmitters Act | Department of Commerce, Securities and Banking, Division of Finance and Corporate Securities |
| Pennsylvania | No. 21165 | Money Transmitter/Licensing Business of Transmitting Money or Credit Act | Department of Banking, Licensing Division |
| Puerto Rico | TM-2011-034 | Monetary Transfers/Law to Regulate the Business of Monetary Transfers | Office of the Commissioner of Financial Institutions |
| Rhode Island | 20214179CT | Currency Transmitter License | Rhode Island Department of Business Regulation |
| South Carolina | Licensed | Money Transmitter / Anti-Money Laundering Act | Attorney General - Money Services Division |
| South Dakota | MT.2042 | Money Transmitter/South Dakota Money Transmitter Act | Department of Revenue and Regulation, Division of Banking |
| Tennessee | No. 128 | Money Transmitter / Tennessee Money Transmitter Act of 1994 | Department of Financial Institutions |
| Texas | No. 3044 | Money Services Business License/Money Services Act | Department of Banking |
| If you have a complaint, first contact the consumer assistance division of Google Payment Corp. at 888-986-7944. If you still have an unresolved complaint regarding the company's money transmission, or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov. |
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| U.S Virgin Islands | MT-12-11 | Money Transmitter/ Uniform Money Services Act | Division of Banking and Insurance |
| Utah | No. 066 | Third Party Payment Provider/Check Cashing and Deferred Deposit Lending Registration Act | Department of Financial Institutions |
| Vermont | No. 100-029 | Money Transmission/Money Services Act | Department of Banking, Insurance, Securities and Health Care Administration, Banking Division |
| Virginia | MO-226 | Money Transmitter/Money Transmitter Law | Bureau of Financial Institutions |
| Washington | No. 550-MT-50586 | Money Transmission (includes currency exchange)/Uniform Money Services Act | Department of Financial Institutions |
| West Virginia | Licensed | Issuance and Sale of Checks, Drafts, Money Orders or Other Instruments for the Transmission or Payment of Money/ Check and Money Order Sales, Money Transmission Services, Transportation and Currency Exchange Law | Division of Banking |
| Wyoming | MT-7136 | Money Transmitter/Wyoming Money Transmitters Act | Department of Audit, Division of Banking |
If you would like to contact GPC about a complaint with respect to any aspect of the money transmission activities:
Call: 888-986-7944
Mail: Google Payment Corp.
1600 Amphitheatre Parkway
Mountain View, CA, 94043
