Set up Google Pay

You can use Google Pay to make quick and easy purchases with your phone in stores, in apps, on websites, and to check out on Google products like Photos and Play. Learn more about what Google Pay is and where you can use it.

To set up the Google Pay app:

  1. Make sure your phone is running Android Lollipop (5.0) or higher.
  2. Download Google Pay Google Pay.
  3. Open the Google Pay app and follow the setup instructions.
    • To set up a screen lock on most Android devices, open your Settings app and tap Security and then Screen lock. Google Pay works with PIN, pattern, password, or fingerprint screen locks. It won’t work with screen locks like Smart Unlock, Knock to Unlock, or retinae scanning.
    • To make purchases in stores, make sure your device has NFC and NFC is turned on. Your phone must also have HCE. 
  4. If you have another payment app on your phone: In your phone’s Settings app, make Google Pay the default payment app.

E-Money users in Japan: Your device must be Osaifu-Keitai compatible.

If your Google Pay app disappeared after you open it for the first time, it may be because the app is not in your main screen. To show it again, in your device settings, change the Home Screen setting to Drawer or Show all apps

Get started

Problems setting up

If you’re seeing one of the following errors, your phone might not be supported. 

  • “Google Pay can’t be used”
  • “Google is unable to verify your device”
  • “You can no longer use Google Pay on this phone”

Try the following.

1. Check your Android version

Google Pay only works with Lollipop (5.0) and up. To check your Android version: 

  1. Open your phone’s Settings app 
  2. Tap About device. You’ll find the version below “Android version.”

2. Find other issues

Google Pay won’t work with phones that:

  • Run developer versions of Android.
  • Are rooted, are running a custom rom, or where the factory software was modified. Google Pay doesn’t run on these phones due to security risks.
  • Use Samsung MyKnox.
  • Are untested and haven’t been approved by Google.
  • Have an unlocked bootloader.

You can fix many of these issues by resetting your phone to factory settings. Note: This won’t fix rooted phones.


PC is an Google Pay expert and author of this help page. Help her improve this article by leaving feedback below.

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