Learn about the new Google Pay app

 

For a safer, more helpful way to pay and manage your money, we launched a new Google Pay app .

In the new Google Pay app, you can: 

• Send and receive money from family and friends. Note that money you receive goes to your account as money in Google Pay.
• Make contactless payments.
• Order food from participating restaurants and eateries.
• Pay for gas, food, and parking at participating locations.
• Participate in promotions that provide opportunities to earn scratch cards and other rewards when you use Google Pay.
• Link your bank accounts, cards, and other transaction data sources, such as bills and receipts, to search across your spending.
• See financial insights based on your spending, such as for upcoming bills, credit limit, or bank fees.

In the Play store or App store, you can download the new Google Pay app .

Important: For the old Google Pay app , some features will go away in early 2021. For example, you won't be able to send, receive, or withdraw money. To continue to use these features, download the new Google Pay app .

Common questions

Are there updates to the Terms of Service?

Yes. We’re simplifying your relationship with Google Pay. We consolidated multiple Terms of Service into one and created new Terms for payments accounts.

Why did I receive an email about important changes to Google Pay in the US?

You may have received this email because you have debit card or bank account information saved to your Google Account.

For example, if you made a purchase online with the “Buy with Google Pay” option, your card may have been added to your Google Account.

You also may have received this email because you previously accepted the Terms of Service for Google Pay or Google Payments.

What must I do about the new Terms of Service?

You don’t have to do anything about these new Terms of Service. They automatically take effect for you starting on April 5, 2021. If you download the new Google Pay app, these new Terms of Service also immediately apply to you. If you don’t agree with these new Terms of Service, you can’t use payment services on Google.

What is the age requirement to use Google Pay in the US?

You must be:

• 18 years old or older to use the Google Pay app.
• 13 years old or older to make purchases and transactions outside the Google Pay app, with payment methods and passes saved to your Google Account.

What happens to my money or balance on the old Google Pay app?

Your money will carry over to the new Google Pay app  if you sign in with the account that has an existing balance. You can transfer your money out of the new Google Pay app at any time. Learn how to transfer money out.

Tip: We’d love for you to download the new Google Pay app and try the new features. However, you should withdraw your balance from the old Google Pay app or at pay.google.com:

• If you choose not to use the new app
• If you sign in to the new app with a different Google Account than the one with a balance on the old app

How do I know if I have a balance in Google Pay?

1. Go to pay.google.com.
2. Select Payment methods. If you have a balance, you can find it here.
3. Optional: Follow these steps to withdraw your balance.

Can I send money with the old Google Pay app?

Yes, but this feature will go away soon from the old app and pay.google.com.

• Starting April 5, 2021, you'll lose the ability to:
  • Send, receive, claim, request, or withdraw money, or find past transactions where you sent or received money with the old Google Pay app . 
  • Send, request, receive, or withdraw money on pay.google.com.
  • Send or receive money for commercial payments.

To receive or request money, download the new Google Pay app . Learn to send money with the new app.

Do I need to add my payment methods again?

After you download the new Google Pay app and sign in to your account, your debit cards and credit cards should transfer over. You may need to take some steps to verify your cards. Bank accounts must be added again.

Can I find my past transactions in the new app?

Yes. If you download the new Google Pay app, you can find transactions you made with the old or new app. To find all your transactions: 

1. Open the Google Pay app .
2. Tap Insights .
3. Scroll to the “Recent activity” section.
4. To find your complete history of past transactions, at the bottom, select All transactions.