Create or connect your Google Business Profile using Google Pay for Business app

Steps for new business owners onboarding to Google Pay for Business app

When you create an account on the Google Pay for Business app, you'll go through a few steps. After you add a bank account, you'll see the Google Business Profile section:

1. On this screen, tap Continue.
2. A list of business profiles that appear similar to yours will be displayed.
3. If any of these profiles belong to your business, tap on it.
4. If none of the listed profiles represent your business, select Create new Business Profile.
5. Your selected or newly created profile will be shown on the next screen.
6. To complete the creation of your Google Business Profile, tap Submit.
7. Proceed to complete the remaining steps for your Google Pay for Business account creation.

Steps for existing business owners on Google Pay for Business app

Please ensure your Google Pay for Business account and Google Business Profile are already connected.

• If your accounts are already connected: You'll see a summary of your Ratings & Reviews on your profile page.
• If your accounts are not connected: You'll see a card prompting you to Add business to Maps in your profile section. Detailed steps for connecting are:
  1. On your mobile device, open the Google Pay for Business app
  2. Tap your Profile.
  3. Under "Add business to Maps," tap Add now.
  4. Tap Continue.
  5. If prompted, select the correct category for your business and tap Continue.
  6. A list of business profiles that appear similar to yours will be displayed.
  7. If none of these profiles represent your business, select Create new Business Profile.
  8. Review the details of your business and tap Submit.
  9. Your Google Business Profile will be created and connected.

Tip: If the connection between Google Business Profile and Google Pay for Business is unsuccessful, you'll see a card detailing the issue. Please follow the instructions provided on that card, and the connection should be successful.

Steps to Connect Google Business Profile and Google Pay for Business with different Google Accounts

If your Google Business Profile and Google Pay for Business accounts are associated with different Google accounts, a transfer of ownership process may be necessary to connect them.

Important: To complete the transfer of ownership, you must have access to both Google accounts associated with your Google Business Profile and Google Pay for Business account.

If your Google Business Profile on Google Maps is linked to the Google account [e-mail], but your Google Pay for Business account is linked to the Google Account [e-mail], follow these steps to connect them:

1. On your device, open the Google Pay for Business app .
2. Tap your Profile Add business to Maps Continue.
3. Select the Google Business profile created with Google account ([e-mail]).
4. You'll see an error message "Owner not matching."
5. Tap Request access Continue Done.
6. Now open the Gmail app for the Google account associated with your Google Business Profile ( [e-mail]).
7. You'll receive an email to approve the ownership request.
8. Tap Approve request in the email and follow the on-screen steps.
9. On your mobile device, open the Google Pay for Business app.
10. Tap Profile and refresh the page.

This process should connect your Google Business Profile and Google Pay for Business accounts.

Related resources

• Request and view your ratings & reviews in the Google Pay for Business app
• Add photos to your Google Business Profile through Google Pay for Business app