Should I access NotebookLM on my desktop computer or my mobile device?
At this time, NotebookLM is best viewed on a desktop computer. The font may appear too small on mobile devices.
My source import failed, why?
If the source length exceeds the allowed word limit (200,000 words), or if your original PDF file is copy-protected, NotebookLM won't be able to import those sources.
Why can't I access NotebookLM on my company or edu email address?
NotebookLM is currently available to personal Google accounts and participating enterprise Google Workspace or Google Workspace for Education users.
If you are using a company or edu email address and unable to access the app, please review this help center article and work with your workspace Admin to enable the NotebookLM app for your organization.
How do I report offensive responses generated in NotebookLM?
If you think a response generated in NotebookLM is offensive or unsafe, let us know by clicking on the thumbs down button and choose the Offensive/unsafe as the reason. We will review the report and take appropriate actions to improve the safety of our model.
How do I report a shared Notebook for infringing my rights?
If you see content in a shared Notebook that you believe violates the law or your rights, let us know by clicking Report project, which can be found in the menu for that Notebook on the homepage or via this direct link. We will review the material and consider blocking, limiting, or removing access to it.
Will updates to the Google Doc be reflected in NotebookLM?
When you import a Google Doc into NotebookLM we make a copy of the original Google Doc in NotebookLM at the moment of upload. Past this point, the app doesn’t keep track of changes to the file, including access to it. NotebookLM can’t delete or edit your original files. To update the file, you need to manually re-upload the content.
Why does my document look different in NotebookLM?
When you upload a document, NotebookLM may reformat tables and skip images. This functionality may change in future releases.
Why don’t I always get citations?
If your source content is too short, NotebookLM will reference the entire document.
Why do different suggested actions show up?
Different suggested actions are displayed based on what you have selected. For example, the Combined notes action is only applicable when you’ve selected multiple notes, and the Summarize to note action is only relevant when you highlight a block of text in a source document.