If you are having a problem activating Google Maps Platform credits, your organization may not be eligible. To confirm whether you’re eligible, read the Google Maps Platform Terms of Service. For additional questions and clarification, speak to your legal team.
If you need technical support, contact the Maps support team by following these steps
If you have an issue with a product that you already activated, go to the product help page.
How to re-activate a product
- Sign into Google for Nonprofits using your Google for Nonprofits administrator account.
- Locate your organization and click Activate products.
- Click Resubmit beneath the appropriate product.
- Fill out the information needed and click Activate.
