My Nexus device won't charge or turn on

If your Nexus device isn't charging or won't turn on, follow the troubleshooting steps below.

Select your issue:

My device doesn't turn on
My device turns on but immediately shuts off

Did this resolve the issue?

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Did this resolve the issue?

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Did this resolve the issue?

Yes
No

Did this resolve the issue?

Yes
No

Did this resolve the issue?

Yes
No