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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

My Nexus device won't charge or turn on

If your Nexus device isn't charging or won't turn on, follow the troubleshooting steps below.

Select your issue: