Troubleshoot issues App issues Fix an app that isn't working properlyText messages using Hangouts on Nexus phones Battery issues Maximize the battery life of your Nexus 10My Nexus device won't charge or turn on Connectivity issues LTE for Nexus & Google Play edition devicesPortable hotspot issues on Nexus devicesCan't connect Nexus 7 (2012) with mobile data to AT&T Hardware & operating system issues My Nexus device won't charge or turn onMy device keeps restarting, freezing, or crashingReset your Nexus device to factory settingsReboot to safe modeTransfer files through USBConnect to keyboards, mice, & other devices Mobile service plan issues Service plan questions Sign-in & screen lock issues Can't sign in on your Android deviceCan't unlock your Android device