Nexus 7 2013 - Fastboot stuck on Erase Userdata while restoring Factory Image1 Recommended Answer
Problem: My Nexus 7 (2013) recently got cranky and wouldn't boot up properly. ..sometimes hanged on screen lock or once screen password is unlocked, the homepage was stuck, really slow and finally it went to erasing screen -- infinitely for 2 days (yea... 2 days I kept the charge up...under the impression its going to reboot with factory reset). Something was definitely wrong :( all of a sudden (clueless)
Note: My 1yr warranty just expired in Nov end.
1st Hickup: I decided to do the conventional Recovery to Factory Settings via the inbuilt bootloader screen (Power + Volume Down) > once I select the Recovery mode from 4 options - It was STUCK on the GOOGLE logo.. the 'Android logo with No Commond' screen never popped up.
Thats, when I came across this post "/nexus/forum/AAAANseOu18K76e41v__HE". - where people had similar booting issues and stuck on Google screen.
Was following the instructions on "How To Flash Your Nexus With A Factory Image" pdf... and had everything setup -- including the android studio ... sdk - platform tools ... usb drivers were upto date ... factory image was ready !
2nd Hickup: While following the fastboot - the device with exact serial number was detected successfully... was able to reboot to bootloader via command prompt.
while trying to unlock oem via fastboot -- I am stuck on the "<bootloader> erasing userdata...." for about more than 30 mins... (seems like back to the same problem -- unable to erase)
<enclosed the screenshot of my tab and the command prompt -- where they were stuck>.
Can I unplug the tab from PC ... don't want to interrupt the flash process ... btw haven't flashed or done anything yet !
What do I do now ??? Really need the expert advice here to get me back on track -- am NOT willing to give up on my Nexus (which is a beauty).
Please guide me through - at the earliest !
If ypu don't the fastboot oem unlock command on the pc will hang waiting for you to either say yes or no.
I did hit the power button upon pointing the selection to 'YES' on unlock bootloader -- only then the unlocking bootloader & erasing userdata scripts started running !
But both the nexus unlock confirmation screen & command prompt.
Will try to execute the erase userdata command separately (as pointed out by Daniel in the previous post) ... hopefully that turns out well !
Thanks for your observations btw !
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