/nexus/?hl=en
5/8/15
Original Poster
Will Abell

Public WiFi - Padlock Symbol

Hi there,
 
For the last week or so I haven't been able to connect to any public WiFi networks that require sign in, because whenever the sign in page completes loading, a padlock picture appears with a red line through it. I should be able to post a screenshot later.
 
Tried rebooting in safe mode, and public WiFi owners haven't seen such a problem before.
 
Many thanks,
 
Will
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All Replies (3)
Scott Peachey
5/8/15
Scott Peachey
Hi Will, 

The padlock means that its a locked network, and to remove yourself from that network, long press on the wifi connection and select "forget." Once you do that, try to reconnect and see if that remedies the issues you're having.

Thanks!
Ian_SJ
5/8/15
Ian_SJ
Hi Will,

Welcome to the Nexus Help Forum. In addition to what Scott suggested, give this thread with a similar issue a read. It may also have some great suggestions on how to fix your Nexus. Best of luck!

-Ian

If my answer (or any other suggestions) helped resolve your issue, please press the "Mark as best answer" button! 

Frank Tedesco
5/8/15
Frank Tedesco
Hmmm...

Try putting a simple URL into the Browser, just after you tap on the WiFi connection: use www.cbs.com , for example. If there is a "captive portal", then it will pop up for sign in.

I don't understand what this means, BTW: and public WiFi owners haven't seen such a problem before. 

If you are behind a captive portal, you will have to ask the owner for the password.

best,
f

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