Connect to virtual private networks (VPNs)

Some of this information applies only to devices running Android 5.0 and higher. If your device is running 4.4 or lower, the Menu icon looks like this . If your device is running 4.3 or lower, the Settings icon looks like this .

Important: If you're using a tablet with multiple users, only the owner can adjust the settings for VPN.

Virtual private networks (VPNs) allow entry into secured locale networks from the outside. Corporations, schools, and other institutions use VPNs to grant access to local network resources when people are not on campus or connected to a wireless network.

To configure VPN access, you must first obtain the details from your network administrator. Depending on your organization's solution, you may need to obtain a VPN app, either from your administrator or on Google Play.

To view VPN settings, touch Settings Settings > Wireless & networks > More > VPN.

Add a VPN
  1. From the VPN screen, touch Add VPN profile .
  2. In the form that appears, fill in the information provided by your network administrator
  3. Touch Save.

The VPN is added to the list on the VPN screen.

Connect to a VPN
  1. From the VPN screen, touch the name of the VPN.
  2. In the dialog that opens, enter any requested credentials.
  3. Touch Connect.

When you’re connected to a VPN, a Status icon and notification are displayed continuously. To disconnect, touch the notification for the VPN connection.

Edit a VPN
  1. From the VPN screen, touch & hold the name of the VPN profile.
  2. In the dialog that opens, touch Edit profile.
  3. Edit the VPN settings you want.
  4. Touch Save.
Delete a VPN
  1. From the VPN screen, touch & hold the name of the VPN profile.
  2. Touch & hold the VPN you want to delete.
  3. In the dialog that opens, touch Delete profile.
Set up an always-on VPN

Some VPNs support an always-on mode that won't permit network traffic if the VPN connection stops working. This can be useful, for example, if you're moving between unsecured public Wi-Fi access points and want to make sure that your VPN connection remains active and secure. If an always-on VPN connection is lost, you'll receive a notification and won't be able to send or receive data until the connection is restablished.

Before switching a VPN network to always-on mode:

  1. Get detailed setup instructions from your administrator.
  2. Add the VPN.
  3. Connect to the network and, after providing your username and password, check Save account information. This is required for always-on VPNs.

See above for instructions for adding and connecting to a VPN.

After you've set up the network and saved your account information:

  1. From the VPN screen, choose Menu > Always-on VPN.
  2. Select the VPN.
  3. Touch OK.

A permanent notification keeps you informed of the always-on VPN's status.

To turn off always-on mode, choose Menu > Always-on VPN, then None and OK.

Elena is an Android expert and author of this help page. Leave her feedback below about the page.

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