Make calls over Wi-Fi

Some of this information applies only to devices running Android 5.0 and higher. If your device is running 4.4 or lower, the Menu icon looks like this . If your device is running 4.3 or lower, the Settings icon looks like this .

You can make calls using a Wi-Fi connection instead of your mobile network.

Turn on Wi-Fi calling

You can make calls over Wi-Fi by allowing Internet calling on your phone. There are two different ways to do this:

Use a service to make calls over Wi-Fi (SIP)

You can make calls over Wi-Fi if you have an account with a service that provides this, such as a VoiP service. To use your service, you need to turn on a setting on your device:

  1. Open the Phone app on your device phone.
  2. Touch the menu icon More.
  3. Touch Settings, then Call settings.
    • Android 5.0 and higher: Touch Phone account settings. Internet call settings will be labeled as SIP.
    • Android 4.4 or lower: At the bottom of the screen, under "Internet call settings," touch Accounts. To change your outgoing call preferences, touch Use Internet calling.
Use your mobile carrier's Wi-Fi calling

Some mobile carrier plans provide Wi-Fi calling. To use this feature, you need to turn on a setting on your device. You'll only see this setting if your mobile carrier supports Wi-Fi calling.

  1. Open the Phone app on your device phone.
  2. Touch the menu icon More.
  3. Touch Settings, then Calls.
  4. Switch Wi-Fi calling to On. If you don't see this option, that means your carrier doesn't support this feature.

Place a call using Wi-Fi

After you're set up, placing an Internet call is like placing any other call. While you're connected to Wi-Fi, your calls will use the Internet and you'll see "Internet Call" or "Wi-Fi calling" in the notification shade or on the lock screen.

If you're not connected to Wi-Fi, your calls will use your mobile network, if you have one.

Important: Your service provider must support making calls over the Internet. You may incur additional charges. Check with your mobile service provider for details.

Elena is an Android expert and author of this help page. Leave her feedback below about the page.

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