Customise your message or adjust prompt frequency

After setting up Reader Revenue Manager on your site, you can either: 

  • Change how often readers find a prompt.
  • Customise the message they get when they make a contribution or purchase a subscription.

Write a custom message for subscriptions

  1. Open Publisher Centre.
  2. Select your publication with a subscription or contribution plan enabled.
  3. Click Reader Revenue Manager.
  4. At the top right of 'Reader Revenue Manager', click Settings .
  5. On the left, click Content access and then Paywall and then Customise this prompt.
  6. At the top of “Write a custom subscription request” click Edit.
  7. Enter your custom message.
    • On the right, you can find a preview of your message.
  8. Click Save.

Write a custom message for contributions

You can customise your contribution request in Publisher Centre. To write a custom request:

  1. Open Publisher Centre.
  2. Select your publication with a subscription or contribution plan enabled.
  3. Click Reader Revenue Manager.
  4. At the top right of “Reader Revenue Manager,” click Settings .
  5. On the left, click Content access and then Contribution request and then Customise this prompt.
  6. At the top of “Write a custom contribution request,” click Edit.
  7. Enter your custom message.
    • On the right, you can find a preview of your message.
  8. Click Save.

Customise contribution prompt frequency

You can modify how often readers find a contribution prompt.

To update frequency:

  1. Select a publication.
  2. Click Reader Revenue Manager.
  3. Under 'Menu', click Overview.
  4. In the 'Overview' tab, under 'Prompt frequency', choose your frequency using the slider.
    • The frequencies that you can choose are: 
      • Low: Readers get a contribution request approximately every five to seven visits.
      • Medium: Readers get a contribution request approximately every two to three visits.
      • High: Readers can get a contribution request every visit.
  5. Confirmation of prompt frequency will appear at the bottom of the page.

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