Problems with settings & opening Google News
If you're having trouble loading Google News, finding your settings, or fixing other problems, try these tips.
Can’t open Google News
Try the steps below. After each one, check to see if the problem is fixed .
Restart your computer.
Check whether you can open other websites to see whether the problem is the site or your internet connection.
Quit and relaunch your browser, then try to open Google News again.
Clear your browsing info. Keep in mind that if you delete your cookies, you’ll also delete any saved settings.
If you still can’t open Google News, here are more suggestions:
If you open Google from behind a firewall, proxy, or anti-virus program, turn off the program and try opening the site again.
Download the latest version of your browser, like Chrome or Firefox.
If you use Microsoft Windows, download and install the latest updates from Microsoft.
If you still have trouble with Google News, contact us.
Can’t use custom settings
- If you can’t find your custom settings, make sure you’re signed in to Google News.
- If your Google News edition is set for another country, view that country's edition.
- Try signing in using a different account.
- If you recently renamed a conflicting account, try using the new username to sign in.
- Recreate your Google News settings in your account.
Fix problems with specific articles
If you find a problem with an article, take these steps.
Google News updates its content regularly. To refresh your page using Google Chrome, clear your cache.
Articles you find on Google News are pulled directly from the websites that publish the articles. If an article has typos, it could be due to errors in the original text.
Some publications might require subscription or registration to read their content.
If you find a subscription-based site without a "(subscription)" tag, contact us.
Note: Some publications offer some free content on Google News before sending a request for you to subscribe or register.
Blogs and press release sites
This content will appear with a tag next to the publication name.
If you find a source you believe to be mislabeled, contact us.
Report a problem
News organizations publish the articles and images on Google News. If you find content that’s inaccurate or outdated, contact the publisher of that content.
Here are some ways to handle other problems: