Issues with your earnings from Movie and TV content on Google
For payments related inquiries (e.g. updating bank account details or missing payments) please reach out to your YouTube Creator Support team (rather than the Partner Support Team you usually speak to about movies and TV).
You can reach them by:
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Submitting the form to Contact the YouTube Creator Support team
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From within the YouTube Help Center:
- Select Get Support at the top of any YouTube Help Center article.
- Click Get Creator support.
- Choose the category that your issue is about (Monetization and AdSense)
- Select Email Support. You'll only see this option if you're eligible.
- Follow the prompts to email our Creator Support team.
If you think you haven't received your earnings, these are now made through your AdSense account, so please check your AdSense account.
Make sure your tax info and form of payment are up-to-date to be able to receive your earnings.