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7/24/19
Can't get RCS Chat Setup on Pixel 2XL 2 Recommended Answers 14 Replies 8 Upvotes
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Hello, 

I have a Google Pixel 2XL on O2 in the UK. Now, when Google took control off the RCS rollout, Chat become enabled for my phone. Now due to a hardware issue, I had to RMA my phone, I then switched over to my Nexus 6 and yet again Chat worked fine. Now that I have my Pixel back, I can't seem to get chat activated again. It keeps saying trying to verify number.

I have the latest update to carrier settings and the messaging app. 

I read on a google forum that someone said to turn on air plane mode, force stop carrier services and clear storage and to do the same thing for messaging app. But it still will not work, anyone got any advice at all? I would really love for it to work!
All Replies (14)
7/24/19
Try turning off wifi and see if that helps.
 
Also you can try uninstalling updates to carier services and clear the app storage too and see if that helps
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7/24/19
Hi Scott,

I have turned off WiFi and trying to see if the setup works. If this still fails to work, what are the next steps?
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7/24/19
As mentioned in my previous post 

Also you can try uninstalling updates to carier services and clear the app storage too and see if that helps
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7/24/19
Hi Scott,

Thank you, tried that all and still it isn't working.
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11/18/19
Thank you, BenHT08! This has been driving me nuts. Chat was disabled and unavailable following the recent round of Android updates to my Pixel 2XL. I reinstalled the eSIM, tried some other fixes but your Carrier Services update trick is what finally worked. Really appreciate it! 👍👍👍
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