Report spam

When you report a conversation as spam, you also block the sender and move the message to your "Spam & blocked" folder. Google employees and contractors may also review your spam information to help improve Google’s spam and abuse protection for Google Messages and Google’s other products and services.

Google Messages detected as spam can be dropped and senders can be suspended when found to violate the Google Terms of Service.

Block & report a conversation

1. On your computer, open Google Messages for web.
2. Next to the person you want to block, click More options Block & report spam OK.

 

Unblock a conversation

1. On your computer, open Google Messages for web.
2. In the conversation list, click More options  Spam & blocked.
3. Find the contact in the list and select Unblock Done.

 

Remove a spam report

When you unblock a conversation, you remove a spam report.

1. On your computer, open Google Messages for web.
2. In the conversation list, click More options Spam & blocked.
3. Find the contact in the list and select Unblock Done.

Tip: When you unblock a contact, the spam report is removed and the conversations are put back on the Home screen. Learn how to clean up conversations in Google Messages.

Learn about spam reports 

When you report spam:

• The spammer’s phone number is reported to Google.
• Google gets a copy of the last 10 incoming messages from the spammer so we can improve spam detection. In a group conversation, this can include messages from users other than the spammer:
  • Each reported message includes the sender’s phone number and a timestamp of the message.
  • Each reported message sent with rich communication services (RCS) includes an identifying RCS Message ID.
  • Each reported RCS group conversation includes an RCS Group ID.
• Your country code based on SIM card and IP is reported to Google.
• Your past replies to the spammer aren't sent to Google. 
• Your name and phone number aren't linked to the spammer’s messages. 
• The spammer can’t view your report and won’t know about it.

Your report might create a separate “Spam reporting” conversation. This will send a copy of the spammer’s number plus the most recent text message to your mobile carrier. These conversations may be spam and blocked automatically.

It’s only an option to send spam reports. You can also block a phone number and don't have to report it to Google. Learn more about spam protection and how to block or unblock a number.