Clear search
Close search
Google apps
Main menu

Disapproved accounts, feeds, or items


Common reasons for disapproval 


You might be able to fix disapproved accounts, feeds, or items without submitting this form. Disapprovals happen when requirements haven't been met from the the Google Shopping policies and the Products Feed Specification. Here are the most common reasons for disapproval and what you can do:


To better understand the disapprovals in your account, use the Diagnostics tab or check the email sent to your technical contact.


Contact us


Please enter your name.
Please enter a valid email address.
Please sign in to to retrieve your account id, located at the right hand corner of the page.
Please enter your numeric account ID without any spaces or symbols.
The email id you use to login to your merchant center account.
Please sign in to to retrieve your customer ID, located at the top right hand corner of the page. You can also find the ID of the AdWords account(s) linked to your Merchant Center account in the AdWords section of the Settings tab. 
Please enter a valid AdWords customer ID (XXX-XXX-XXXX).
Options: *
Would you like a Google representative to reply by emailing or calling you?
Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.
* Required field