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Data feed upload issues

You'll be able to view all errors and suggestions on how to fix your data feed by viewing the Feed Status Summary page in your Google Merchant Center account. You can access this page by clicking on the status of your feed.

 

Tips for submitting your items successfully

 

Please make sure:

 

  • Your feed is in one of the two supported file formats for Google Shopping: text and XML
  • Your feed has all the required attributes.
  • The links in your data feed match the domain of the URL registered in your account.
  • You're specifying the location of your data feed file, and not the URL of your store (e.g., http://www.example.com/storename) if you are scheduling your data feeds.
  • Your feed is using correct encoding.
  • Your feed does not exceed the size limit.
  • Your feed contains unique id attribute values for each item.
  • You have followed the Program Policies and the Editorial Guidelines

 

Contact us

 

If you need help resolving the errors displayed in your account, please submit the details below about the problem you're experiencing:

Please enter your name.
Please enter a valid email address.
Please sign in to https://merchants.google.com to retrieve your account id, located at the right hand corner of the page.
Please enter your account ID.
Please sign in to http://www.google.com/adwords to retrieve your customer ID, located at the top right hand corner of the page. You can also find the ID of the AdWords account(s) linked to your Merchant Center account in the AdWords section of the Settings tab. 
Please enter a valid AdWords customer ID (XXX-XXX-XXXX).
Submission method is required.
Would you like a Google representative to reply by emailing or calling you? *
Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.
* Required field