You can adjust the types of emails that each user of a Merchant Center account will receive. You can choose from mandatory service announcements, news and tips, surveys and pilots, opportunities, product data alerts, orders, returns and performance. Depending on the account access level, there are a few options for making these changes.
Note: Preference 'reports' are now called 'performance' in the email preferences settings.
Change your preferences in Merchant Center (for all users)
All users can change their own email preferences directly in Merchant Center using these steps:
- In your Merchant Center account, select Settings
in the left navigation menu.
- Select Access and services.
- On the People and access tab and in the 'Email-only access' section, select Manage under the 'Action' column.
- Under Email preferences, tick the tick box next to the type of email notification that you'd like to receive.
- Select Save.
Note: All admin users are automatically opted in to mandatory service announcements and cannot opt out.
Change your preferences from Merchant Center emails (all users and email contacts)
All users can change their email preferences from a Merchant Center email that you've received using these steps:
- From any Merchant Center email that you've received, click the opt-out or unsubscribe link.
- Tick the boxes for each message type that you'd like to unsubscribe from or start receiving.
- If you'd like to opt out of all messages, click Unsubscribe all.