How to fix: Preemptive item disapproval for policy or data violation—inappropriate images
Some of your items have images with promotional text (for example, retailer logos or calls to action) or obstructing elements, such as watermarks. Learn more about image requirements
If we notice that a significant number of your items have images that violate our image requirements, we issue a warning. Affected offers remain approved and ads continue serving during a 28-day grace period. If a significant number of your items still have problematic images after this period, we activate a preemptive item disapproval.
The preemptive item disapproval for inappropriate images is a feature that automatically detects images that are likely to contain promotional overlays and then disapproves the corresponding items. Since this is an automated process, it is not 100% accurate. It’s possible that some unproblematic images may be disapproved or that some problematic images may remain approved.
You can get your products approved by updating your images and requesting a review.
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Click Products on the navigation menu, then click Diagnostics.
- Click the Account issues tab to see current issues affecting your account.
Step 2: Review your images