Close your Merchant Center account
You can close your Merchant Center account at any time.
When you close your Merchant Center account, you will immediately lose all access to the account, your products will be disapproved, and your Shopping ads will stop showing.
This article explains how to close your account, what you should know before, and what will happen when your account is closed.
Before you close your Merchant Center account
When you close your account, your access to all data and transactions will be disabled. Before closing your account:
- Download any feeds, reports or other assets that you'd like to retain
- Process or cancel any active transactions
How it works
An admin user will need to close the Merchant Center account. Once this is done, users on the account will be notified via email. All users will lose access to the account immediately. Shopping ads and other Merchant Center programmes will be deactivated within 48 hours. Your products will be disapproved and your ads will stop showing.
Any other products that you have linked to this account will no longer be linked.
Closing multi-client accounts
If you close a parent multi-client account, all sub-accounts will also be closed. Parent account users will be notified by email, but any sub-account users will not be notified.
- To close only a sub-account within a multi-client account, use the delete functionality as you normally would on the Accounts page of the parent multi-client account.
- In your Merchant Center account, click the three-dot menu in the top-right corner.
- Click Account settings.
- Select 'Close account'.
- Review the disclaimer and, when ready, tick the box.
- Click Close account.
Once you have closed the account, you will be redirected. Your products will be immediately disapproved, and your ads will stop showing.
You may create a new Merchant Center account at any time.