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In this help center, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure you're using the article for the Merchant Center version that applies to you. 

How to fix: Not performing automatic item updates for price

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Automatic item updates have stopped for all of your products. This temporary stop is a result of incorrect microdata on your website or a large scale mismatch of microdata and/or information available to advanced data extractors with your Merchant Center product data.

After you resolve issues with your microdata, price information will be automatically updated using structured data markup or advanced data extractors on your product landing pages. This leads both to an improved user experience and higher click-through and conversion rates.

Instructions

Step 1: See existing issues

  1. Sign in to your Merchant Center account.
  2. Click Products on the navigation menu, then click Diagnostics.
  3. Click the Account issues tab to see current issues affecting your account.

Step 2: Review and update your microdata

  1. Review the microdata on your website. Check for mismatches between your microdata and the price values in your Merchant Center product data. You can use the Rich Results Tool to help you debug any issues. Note that providing incorrect microdata on your product landing pages is a violation of our web developer guidelines.

To learn more about how to use microdata, visit schema.org

Step 3: Resubmit your data

  1. After we've verified that your microdata contains valid price information, the notification on the Diagnostics page will be removed.
  2. Check that you’ve fixed the issue by making sure it’s no longer listed on the Diagnostics page.

Keep in mind: It may take some time for your changes to be reflected on the Diagnostics page.

To prevent this from happening in the future, make sure to use valid condition microdata on your landing pages.

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