How to fix: Insufficient match of microdata availability information

Automatic item updates for availability are currently not available for your account in the selected country because the availability information that you submit in your product data and the availability information in the schema.org microdata on your product landing pages differ too often. This can be caused by several factors, including not frequent enough updates of your product data in your Shopping ads and free listings (compared to your website) or systematically different availability states.

When automatic item updates are enabled, the availability information in your product data is based on the schema.org availability microdata on your product landing pages. To ensure that updates are done correctly and the information shown is correct, we require a minimum match level between your product data and the schema.org microdata on your landing pages. If this requirement is not met we stop automatically updating products until the match level has reached the required minimum.

Please note that automatic item updates isn't a replacement for frequent updates of your product data. It is designed to detect and fix problems with the price and availability accuracy for your products up to a certain extent. If too many of your items appear to be inaccurate, automatic item updates will stop working and your entire account will be at risk of suspension. If you perform frequent updates of individual products, you might want to consider the use of the Content API instead of data feeds.

Instructions

Step 1: See account impact

1. Sign in to your Merchant Center account.
2. Click Products on the navigation menu, then click Diagnostics.
3. Open the Account issues tab.
4. To see more information, hover over the question mark icon next to the message and it will reveal the percentage of crawls with availability mismatch.

Step 2: Review and update your microdata

Review the microdata on your website. Check for mismatches between your microdata and your Merchant Center product data. You can use the Rich Results Tool to help you debug any issues. Note that providing incorrect microdata on your product landing pages is a violation of our web developer guidelines.

Other common sources of mismatches are price ranges and variants. If there are multiple variants shown on the landing page, you can use the ID [id] or the GTIN [gtin] attribute to specify which variant a price corresponds to. Learn more about structured data markup for Merchant Center

Step 3: Resubmit your data

Resubmit your data and continue to provide accurate information matching between your microdata, website and Merchant Center product feed. Google will continue crawling your website and comparing to your Merchant Center product data and when we're sure that the issues are fixed, AIU will become active again. This may take several weeks.