What's the policy?

Google Shopping doesn't allow the copying or distribution of copyrighted material unless you have consent from the copyright holder, or are otherwise permitted by law. To send us proof that you have the necessary rights to the copyrighted material, please fill out our copyright documentation form.

To learn more about how we handle copyright issues within the Google Shopping program or to submit a copyright-related complaint, please view the Digital Millennium Copyright Act and our copyright policy and procedures. It is Google's policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act.

We've created this policy to help ensure the Google Shopping program isn't used to support activities that infringe copyrights.


Product Listing/Website Allowed? Reason
Physical copies of backed-up versions of CDs, DVDs, or software Not allowed Not allowed Google doesn't allow the promotion of unauthorized copies of physical media containing copyrighted works.
Blu-ray or DVD rippers, burners, or converters for the duplication of copy-protected movies, music, TV shows, commercial software, or games Not allowed Not allowed Google doesn't allow rippers or disc copiers that include features like the ability to decrypt DVDs or Blu-ray discs, remove copy protections, or make discs unrestricted and region-free. This includes unauthorized decryption of discs protected with AACS, CSS, CPRx, or other copy protection mechanisms. Software solely promoted to help users create/copy home movies and other unprotected personal DVDs and CDs are allowed.
The work of independent artists, record labels, or other content creators. Allowed Allowed Google allows the promotion of this product.

What can I do if my product listing gets disapproved?

If your product listing becomes disapproved, the technical contact in your account will receive a notification with a detailed description of the violation and instructions on how to fix them. Please follow the instructions in the email and re-submit your product listing for review.

You can do that by filling out the form for disapproved data here and chose one of the provided options to get help with your product listing.

What happens if I violate this policy?

Google aims to provide the best user experience and data quality in Google Shopping and therefore enforces clear actions against violations both on product listings and websites.

Product listing disapproval

Product listings or websites that don't comply with this policy may get disapproved. When a product listing gets disapproved, it won't be able to run until the policy violation is fixed and the data is approved.

Account suspension

In severe cases, an account may get suspended. If this happens, all product listings in the suspended account will stop being shown, and we may no longer accept data from you. Any related accounts may also be permanently suspended. In really severe cases, merchants may also be automatically suspended if attempting to open any new accounts.

Contact information

For additional questions about this policy, or other related topics, you can visit our FAQ page for the most frequently asked questions. You can also go to our contact page and select the category related to your question to receive assistance.