Manage your shipping settings

How to fix: Shipping business days ambiguous configuration

Provide configuration for shipping business days for a country or the whole offer in a way that doesn’t conflict each other

In this article


Why this issue is happening

When multiple handling business days or transit business days are configured to the same country or the same offer to all the countries, it creates ambiguity to select which attribute to choose, so neither of the attributes are chosen.


How to fix your issue

 Step 1 Navigate to the Products section in your Merchant Center account, then select the Needs Attention tab.

Step 2 Use the filter icon above the table to find all products affected by this issue.

Step 3 Select the download icon to download a list (.csv) of all affected products for all issues or this particular issue.

 Step 4 Cross-reference the downloaded list with your uploaded product data, and make sure you don’t have multiple business days configurations for the same offer or country that are conflicting with each other.

Step 5 Reupload your corrected product data to Merchant Center using your chosen upload method.


Next steps

After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.

Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.

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