The domain that you submitted for your website URL has been determined to be parked. Make sure that your site provides customers with unique and valuable content on the landing page domain, and isn’t parked by displaying only ads and links.
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Overview
Your website URL and domain should be set up so your product links in Merchant Center (that appear for customers) lead to products. When a shopper clicks on your website URL via an ad or listing, the page they land on doesn't contain any products, which can be confusing for shoppers, and won’t result in sales for you. As a result, your account has been suspended. Make sure people can find your actual products (not links to products on another online store) on your online store website.
After you’ve confirmed the links available to customers lead to products, submit a re-review request.
How to fix your issue
Step 1 of 3: Check your domain hosting
- Ensure your domain points to a server that is hosting your product pages. Your website should provide customers with unique, valuable content and shouldn’t be full of advertising listings and links.
- If your domain has expired, check with the provider with which you registered your domain.
- If your site has experienced a temporary disruption in service, make sure that your site is properly running again.
Step 2 of 3: Update your domain information
- Review and update your domain server settings.
- Ensure that the updated URL is verified and claimed, and that your data source is freshly uploaded in Merchant Center.
Step 3 of 3: Request a review
If your account or product is disapproved, you can either fix the problem and request a review, or disagree and appeal the decision. When your technical fixes are live, making a small ad edit or selecting "Appeal" will start a fresh crawl. These crawls usually finish within 24 to 48 hours. Depending on the violation, there might be extra verification steps and a limit on how many reviews you can request. If the review is successful, the disapproval will disappear.
If the problem remains and you’re unsure how to proceed, contact us for support.
Note: If you use a third-party platform to list your products, you may request a review directly through their application.