How to fix: Image too small

Submit images that are at least 500 x 500 for all products to be compliant with new requirements
Note:
  • We recently announced new image size requirements of at least 500 x 500 pixels for all product images. Enforcement of the new requirements will begin on 31 January 2027.
  • Starting in July 2026, you will see warnings on images larger than the minimum requirements but smaller than 500 x 500.

Submit images that are at least 500 x 500 for all products to be compliant with new requirements. Until 31 January 2027, you can use an image that's at least 100 x 100 pixels for non-clothing and 250 x 250 pixels for clothing products. For YouTube Shopping ads, images must be at least 500 x 500 pixels to be served on TV.

In some cases, if you submit images that are below the 500 x 500 minimum requirements, we will serve an optimised version of your image. These optimised images will meet the new image requirements and will prevent product disapproval without any action from you. To update an optimised image, you can submit a new image that is larger than 500 x 500 in your product data source.

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Reasons why your issue is happening

The image submitted for this product is too small to be used in an ad or a cost-free listing.

Why is this important?

Customers rely on product images to make decisions when shopping online. Since images are so important, we disapprove products when they don't provide an image with the right dimensions. By staying within the size dimensions that we provide, you can make sure that your product is ready to appear to customers who view your ads or cost-free listings.


How to fix the issue

Update your images so that they meet our image requirements:

  • For clothing products, images must be at least 250 x 250 pixels and can't be larger than 64 megapixels.
  • For YouTube Shopping ads, images must be at least 500 x 500 pixels to be served on TV.
  • For all other products, images must be at least 100 x 100 pixels.
    • Note: We recently announced new image size requirements of at least 500 x 500 pixels for all product images. Enforcement of the new requirements will begin on 31 January 2027. Until that date, you will see warnings on images larger than the above requirements but smaller than 500 x 500. In some cases, we may serve an optimised version of images below 500 x 500 when possible. These optimised images will meet the new image requirements and will prevent product disapproval without any action from you.
  • Images cannot be larger than 64 megapixels or 16 MB in file size.
  • Avoid submitting thumbnails or scaling images. We recommend that the product take up no less than 75% but not more than 90% of the full image.

You can submit links to your updated product images by adding them to the image link [image_link] attribute.

Fix products one by one directly in Merchant Center

Note: To view images that will be impacted by the new 500 x 500 px requirements, from the 'Needs attention' tab, select 'View history' and review the orange warnings on the right-hand side of the page to find 'Image too small for upcoming enforcement' and 'Image resolution optimisations applied'. To download a list of impacted products, click 'View fix' and then 'Download impacted products' on the page that loads.

Step 1 Go to Products in Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Select the title of the product that you want to fix, then select Edit product.

Step 4 Replace your current product images with images that meet our requirements.

Step 5 Select Save.

Note: You can increase resolution, remove backgrounds and generate a scene for your products using Product Studio, which is available for Merchant Center users and within the Google & YouTube app in Shopify.

Fix multiple products at once

Note: To view images that will be impacted by the new 500 x 500 px requirements, from the 'Needs attention' tab, select 'View history' and review the orange warnings on the right-hand side of the page to find 'Image too small for upcoming enforcement' and 'Image resolution optimisations applied'. To download a list of impacted products, click 'View fix' and then 'Download impacted products' on the page that loads.

Step 1 Go to Products in Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Select the Download icon to download a list (.csv) of all affected products for all issues or this particular issue.

Step 4 Cross-reference the downloaded list with your uploaded product data and make sure that the affected products have image links to updated product images (using the image link [image_link] attribute).

Step 5 Re-upload your corrected product data to Merchant Center using your chosen upload method.


Next steps

After making the requested changes, check that you've fixed the issue by making sure that the issue is no longer listed on the 'Needs attention' page.

Bear in mind: Your change may take 24–72 hours to be reflected on the Needs attention page.


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