ASUS Chromebox CN62, Acer Chromebox CXI2 / CXV2, & Acer Chromebase for meetings (CA24V) end of life

The ASUS Chromebox CN62, Acer Chromebox CXI2 / CXV2, and Acer Chromebase for meetings (CA24V) are approaching end of life. The Chromebox end-of-life policy follows the Chrome OS autoupdate policy. See the complete schedule in Auto Update policy.

Questions

Are there more details?

While the Google Meet application will continue to run, it will no longer be supported on these devices.

How do I find out how many of these devices are in my organizational unit?

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenGoogle Meet hardware.

    Some features require the Chrome devices for meetings with Calendar privilege.

  3. At the top of the Google Meet hardware page, a warning is displayed for the impacted devices with a link to view those devices.
  4. Under Devices, click Add a filter.
  5. Select Device Model.
  6. Check ASUS Chromebox 2 (CN62), Acer Chromebox CXI2 / CXV2, and Acer Chromebase 24.
  7. Click Apply.

How do I keep using Google Meet in my meeting room?

Buy the Google Meet hardware kit. Your existing software license can be migrated to the new hardware. To reuse your existing license, discuss buying hardware without a software license with your reseller.

What happens to my old software license?

Your old software license continues to renew on the same schedule.

How do I revoke the license for my old Chromebox?

To revoke a software license, you must deprovision the Chromebox. For more, see Licensing.

How do I set up my Google Meet hardware?

For information on installing your device, see Install your Meet or Chromebox system

Do I have to buy any extra cables?

Depending on the size of your meeting room, you might need to use a USB 3.0 hub or USB 3.0 extension cables with your Google Meet hardware kit. For more information, see Qualified peripherals for Google Meet hardware kit.

Can I use older peripherals with the new compute box?

Although it is highly recommended that you use the new kit for best video conferencing experience, your existing peripherals are compatible with the new compute box .

Any additional questions?

Contact meethardware-support@google.com with any additional questions.


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