Configure a static IP address (optional)

You can set up static IP addresses on Hangout Meet hardware. How you do this depends on whether you're using the device for the first time or if the device has already been enrolled.

Configure a static IP address during enrollment

If you’re setting up Hangouts Meet hardware for the first time, and if the device is connected through Ethernet and your network doesn’t have a DHCP server, follow these steps to configure a static IP address on the device:

  1. Turn on your device.
    Wait for the setup screen to appear but do not complete the screen.
  2. Click Next.
  3. At the bottom-right corner, click on the time.
    In the pop-up screen, click Wi-Fi Wi-Fi and then Ethernet.
  4. In the Ethernet configuration pop-up, turn Configure IP address automatically Off Off.
    Enter the static IP configurations in the IP address, Routing prefix, and Gateway fields.
  5. Scroll down and configure Name servers.

Configure static IP address outside of enrollment

If you completed the enrollment using Wi-Fi or hotspot, follow these steps to set up a static IP address for the Hangouts Meet hardware device:

  1. Turn on your device.
  2. Attach a keyboard to the device.
  3. Press Ctrl+Alt+S to exit kiosk mode.
    You’ll be prompted to enter user credentials for login.
  4. At the bottom-right corner, click on the time and then click Wi-Fi Wi-Fi.
  5. If the device’s Ethernet port is already connected to a switch, you'll see Ethernet as the top entry. Click on Ethernet.
  6. In the Ethernet configuration pop-up, turn Configure IP address automatically Off Off.
    Enter the static IP configurations in the IP address, Routing prefix, and Gateway fields.
  7. Scroll down and configure Name servers.
  8. Close the window.
  9. Restart the device and let it start in Hangouts Meet kiosk mode.

Static IP configurations in user mode

If you logged in as a user on the Hangouts Meet hardware device and configured a static IP in a user session:

  • If a static IP is configured using one of the methods described above, the Hangouts Meet app will use the static IP configured there and ignore the static IP configured in user mode.
  • If there are no other static IP configurations on the device, the static IP configured in user mode will be the static IP configuration for the device in Hangouts Meet apps mode.
  • Configuring a static IP in Guest mode will take the same precedence as the two methods mentioned above.

Other considerations

If you’re using Hangouts Meet hardware with ASUS Chromebox 3 (CN65), the kit will pick up a DHCP address if it detects a DHCP server on the network. We are currently working to fix this issue. Use a DHCP reservation to set a static IP address.

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