Samsung Series 3 Chromebox for meetings end of life

The Samsung Series 3 Chromebox for meetings reached end of life. It will no longer receive Chrome OS updates or function as a Chromebox for meetings. The Chromebox end-of-life policy follows the Chrome OS autoupdate policy. See the complete schedule in Auto Update policy.

Questions

Are there more details?

The Hangouts Meet application will continue to run until M66 is released to other Chrome OS devices. The Hangouts Meet application shows a warning on the display screen that indicates that the Hangouts Meet application is no longer supported. When Chrome OS versions 67 and 68 are pushed to other devices, the Hangouts Meet application will no longer function.

In summary

  • M65: final auto update for Samsung Series 3 Chromebox 
  • M66: warning displayed on Hangouts Meet application
  • M67: warning displayed on Hangouts Meet application
  • M68: Hangouts Meet application won't work on Samsung Series 3 Chromebox

Each Chrome OS release milestone can be mapped to a specific calendar month. The Samsung Series 3 Chromebox can be converted to a regular device running Chrome OS (not enrolled for Chromebox for meetings) and used as is.

How do I find out how many of these devices are in my organizational unit?

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devices and then Google meeting room hardware.

    To see Devices, you might have to click More controls at the bottom.

    Some features may require having the Google meeting room hardware with Calendar privilege.

  3. Under Devices, click Add a filter.
  4. Select Device Model.
  5. Check Samsung Chromebox Series 3.
  6. Click Apply.

How do I keep using Hangouts Meet in my meeting room?

Buy the Hangouts Meet hardware kit or Chromebox for meetings. Your existing software license can be migrated to the new hardware. To reuse your existing license, discuss buying hardware without a software license with your reseller.

How is Hangouts Meet hardware different from Chromebox for meetings?

Hangouts Meet hardware has components and features to simplify deployments and enhance meetings. The Hangouts Meet hardware kit consists of a touchscreen controller, speakermic, 4K sensor camera, and Asus® Chromebox.

The upgraded Hangouts Meet hardware kit includes

  • A touchscreen interface that allows you to present, record, join, and start a meeting in one tap
  • An upgraded speakermic that includes enhanced echo cancellation and noise suppression
  • The ability to connect multiple speakermics to cover large conference rooms
  • Automatic software and firmware updates, self-diagnosis, and repair capabilities
  • HDMI-in support for presenting from your own device

Read about Hangouts Meet hardware or view a spec sheet.

Where can I buy Hangouts Meet hardware?

You can buy Hangouts Meet hardware for USD 1,749, EUR 2,249, or JPY 245,000 (without software license) by talking to your reseller. Contact meethardware-support@google.com if you have any questions or need information on your closest reseller.

What happens to my old software license?

Your old software license continues to renew on the same schedule.

How do I revoke the license for my old Chromebox for meetings?

To revoke a software license, you must deprovision the Chromebox for meetings. For more, see Licensing.

How do I set up my Hangouts Meet hardware?

For information on installing your device, see Install your Meet or Chromebox system. 

Do I have to buy any extra cables?

Depending on the size of your meeting room, you might need to use a USB 3.0 hub or USB 3.0 extension cables with your Hangouts Meet hardware kit. For more information, see Qualified peripherals for Hangouts Meet hardware kit.

Any additional questions?

Contact meethardware-support@google.com with any additional questions.

 

 

 

 

Was this helpful?
How can we improve it?