Enroll your device

Enrolling your Google Meet hardware device adds it to your organization's domain name. Any user in your domain can enroll a device. You can create user roles and assign privileges to specific Google Meet hardware devices with or without Calendar privileges. For details, go to Services privileges

If your device was previously enrolled, you can wipe the device to return it to its original (factory) state and then enroll it again. For details, see Wipe Chrome device data.

Before you begin

  • Verify your organization’s domain name and make sure you have enough device licenses. For details, see Verify your organization's domain.
  • Decide if you want to use single sign-on (SSO) for any devices. For details, see Configure SAML single sign-on for Chrome devices.
  • Administrators must accept the latest Google Meet hardware Terms of Service (ToS) before enrolling devices for your organization. Log in to your Google Workspace administrator account, open the Admin console and go to Devicesand thenGoogle Meet hardware before enrolling your first device, or whenever the ToS is updated.

Enroll a device

  1. Turn on your device.
  2. Connect a USB keyboard to the Chromebox.
    If you connect a USB keyboard to the Google Meet hardware, the virtual keyboard will not appear on the touchscreen. 
  3. Complete the on-screen setup to select your language, keyboard layout, time zone, and network. 
  4. (Optional) To customize setup options:
    • To customize accessibility options for the setup process, select Accessibility and choose your options.
    • To allow your device to send information to Google, select Help make Chrome OS better by automatically sending diagnostic and usage data to Google. For details, see Error reporting in Change settings for all devices.
    • To use hardware security features, select System security setting. For details on the features, see About the secure module .
  5. Read and accept the Chrome OS Terms of Service.
  6. Sign in with your Google Workspace email address and password.
  7. When enrollment is complete, click Done.
  8. When the Google Meet hardware screen appears, follow the on-screen instructions to test your camera, microphone, and speaker. 
    Tip: If you can’t see video or hear audio during the test, make sure your camera, microphone, and any speakers are connected. It might help to unplug the cables and plug them in again.

Limit who can enroll devices in your organization

If you want to control who can enroll new devices, follow the steps below. Restricting who can enroll Meet hardware will prevent device licenses from being used by unauthorized users in your organization.

  1. Navigate to Devicesand thenGoogle Meet hardwareand thenSettings.
  2. Turn on the Require enrollment privilege policy.

Enabling the Require enrollment privilege policy for your organization will require any user attempting to provision a new device to have the “Enroll Google Meet hardware” admin privilege. If they do not, enrollment will be blocked during setup and no license will be consumed.

More details about this policy:

  • If this policy is not on for your domain, any individual with an active Workspace account for your domain can enroll a new Meet hardware device.
  • This policy can only be applied globally to your organization and not to specific organizational units.
  • Turning on this policy will only affect future devices. Any changes you make will not impact devices that have already been provisioned and enrolled into your organization.

Allow admins to enroll Meet hardware devices

Once you turn on Require enrollment privilege following the steps above, you need make sure that Google Meet hardware admins in your organization can still enroll Meet hardware devices.

To add this privilege to an existing role or create a new one, follow these steps:

  1. Follow these steps to Create a custom admin role.
  2. When choosing privileges to be included, navigate to the Google Meet hardware section of the Privileges list and select Enroll Google Meet hardware.
  3. Make sure you assign the role to any user you want to be able to enroll Google Meet hardware devices.
  4. Click Save.

Next steps

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