Google Meet hardware auto-update policy

Google Meet hardware receives automatic updates that enhance both the device and the software on the device. However, hardware and technology advances eventually make devices out of date. For this reason, older Google Meet hardware cannot receive updates indefinitely to operating systems or other features.

Note: Chrome OS updates on Google Meet hardware are provided quarterly, so your device will always be at least one version behind the latest Chrome OS version.

Policy details

When a device reaches Auto-Update Expiration (AUE), the product model is obsolete and automatic software updates from Google are no longer guaranteed. Customers using expired devices don't get full support from the Google Cloud and Education edition teams. Business and education customers using expired devices may find that they can't manage their devices as expected using the Google Admin console or use new management features. 

Google provides notice of a model’s AUE date on this page, after launching the model. Software updates may be issued after the AUE date, but never stop sooner than listed. Before their AUE date, Google Meet hardware models get Chrome OS updates and function with management services.

Product AUEs

The date when the device is no longer sold is controlled by the manufacturer and has no relation to the model’s AUE date. The end of sale date doesn't appear in the table.

Product Auto-update expiration date
Acer Chromebox CXI2 / CXV2  June 2021
Acer Chromebase for meetings (CA24V) June 2021
Asus Chromebox 2 (CN62) June 2021
Acer Chromebase for Meetings 24V2 (CA24V2) June 2025
Asus Chromebox 3 (CN65) June 2025
CTL Chromebox CBx1     June 2025
ASUS Google Meet Compute System June 2028
CTL Google Meet Compute System June 2028
Meet Compute System - Series One June 2028

Unsupported devices

These models have reached AUE:

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