/meet/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
Stuck on "Getting Ready" page 1 Recommended Answer 51 Replies 280 Upvotes
1 Recommended Answer
$0 Recommended Answers
1 Relevant Answer
$0 Relevant Answers
My son cannot get on Google Meet sessions.

- using a district-issued Chromebook

- trying to connect to a Google Meet hosted by a teacher within the same education domain

- stuck on "getting ready" page

- everyone else (other 12 students) had no problem getting into the meet

- tried to join another Meet session hosted by a different individual  within the same education domain. He couldn't get into that session either (stuck on the same "getting ready" page)

- when using the same login from a different (non-district-issued) device, he can get in right away

- we also cleared cache, rebooted the Chromebook

What is causing this problem? Is there a setting in Chromebook or in a browser, or a Google Meet that prevents a user from joining?

Please help!
Relevant Answer Relevant Answers (0)
All Replies (51)
Relevant Answer
Same thing happening to me. Apparently it’s a known Google issue but I can’t find anything about it. Updated Chrome, cleared cookies, currently having to let him use my work laptop and not do my job. I hate this.
marked this as an answer
Relevant Answer
A tech specialist in our district thinks it's a camera issue.
It could be, but my kid gets stuck at the "Getting Ready" page, not on the page about choosing options for "Camera and Audio". It's possible Google Meet tries to initialize the camera before showing the page for Camera and Audio options. I have no way to know.

We still don't know what's causing it or how to fix it.

I hope you will be able to solve the issue for your device. Good luck! Good luck to us all!
marked this as an answer
Relevant Answer
Hi NeedWorkingDevice: does it help if :
1. All extensions are disabled in Chrome?
2. The camera is turned off? 
 
When you say it gets stuck on the "getting ready" page, do you mean the page where you ask to join the meeting?
marked this as an answer
Relevant Answer
Same problem for me, i could joing the meeting ymusing my android phone but I can't join thru chrome. Thus I cant present my ppt I have to ask the help of my workmates :(
marked this as an answer
Relevant Answer
If you have a bad internet connection, that should be your #1 suspect. Meet tends to load more slowly when you're not connected to the internet. Also, make sure the system admin has not blocked the server. If you want, you can try again with this link to the google meet home page.
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/meet/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/meet/profile/0