Here are answers to some frequently asked questions.
How do I use the meeting code?
Why can't I create a meeting?
Meeting codes are in the form abc-nmop-xyz (the dashes are optional). You can:
Click the meeting link
Click or tap the meeting URL, which includes the code at the end.
For example: https://meet.google.com/abc-nmop-xyz
Enter the code in a browser or Meet mobile app
- Go to https://meet.google.com/ or open the mobile app.
- Select Use a meeting code.
- Enter the code, such as abc-nmop-xyz.
Why was access to my microphone or camera denied?
Hangouts Meet is supported for G Suite users only. You must have a G Suite account and be logged in, such as the Gmail you use at work or school.
If you are logged in but do not see the Meet screen, your administrator may need to turn on Meet
for your organization. Ask your G Suite administrator for more information.
Why is a network problem displayed?
For example, if Meet can’t access your camera, click the camera icon
in the address bar and select the Always allow
Why is “Your meeting is full” displayed?
If a network transport timeout or firewall error is displayed, your organization’s network may not be properly configured and optimized for video calls. For example, a required UDP and TCP port might be blocked.
Why is the meeting window displayed when I am presenting?
You can meet with up to 25 (G Suite Basic and Business) or 50 (G Suite Enterprise) people at a time. If additional people try to join, an error message is displayed.
Note: The limits are for the number of device connections. Multiple people can join from a conference room or share a device.
G Suite administrators:
When you present to the meeting, be sure not to select the window or tab that already displays the meeting. Present only the window that contains the document you want to share.
If you present the meeting window, an infinite mirror can occur.