People can't hear me in the meeting

If people can’t hear you in a Hangouts Meet video meeting, make sure that your microphone is turned on.

If using an Apple® Mac® computer, you might need to:

Unmute yourself

In your device system settings, make sure your microphone is turned on.

Unmute your Linux device
  1. Open the Sound settings and then click Input.
  2. Select the microphone device setting.
  3. Make sure that the microphone is on.
  4. To raise the volume, move the volume slider and click OK.
Unmute your Mac device
  1. Go to System Preferences and then click Sound and then Input.
  2. Make sure that the microphone is on.
  3. To raise the volume, move the volume slider and click OK.
Unmute your Windows device
  1. Open the Sound settings and then click Recording.
  2. Double-click your microphone device.
  3. Select Levels.
  4. Make sure that the microphone is on.
  5. To raise the volume, move the volume slider and click OK.
Unmute yourself in Meet

Other people can mute you to reduce background noise, but they can't unmute you. So even if you didn't turn off your microphone, check to make sure it's on.

To turn on your microphone, at the bottom of the screen, click Mute on Mute.

Troubleshoot audio on Mac computers

In some cases, you Mac computer settings might prevent Meet from using your microphone. To correct this problem, restart Chrome Browser. If that doesn't work, restart your computer, then adjust the microphone volume control in your system settings.

Enable microphones on macOS Mojave and later

Some Mac computer settings might prevent Meet from using your microphone. 

  1. Go to System Preferences and then click Security & Privacy.
  2. Select Privacy and then Microphone.
  3. Next to Google Chrome or Firefox, check the box.

Restart Chrome Browser

Quitting Chrome might not resolve the problem because it doesn't reset apps or extensions that use your microphone. To do this, restart Chrome Browser. When you restart Chrome Browser, your tabs and windows reopen.

  1. In your browser, enter chrome://restart
  2. Make sure your microphone and camera are turned on.
  3. Rejoin the video meeting.

Restart your computer and check the microphone level

If people in the meeting still can't hear you after restarting your browser, restart your computer. This forces apps to stop using your device's microphone.
  1. Go to System Preferences and then click Restart.
  2. Sign in to your computer.
  3. Go to System Preferences and then click System Preferences.
  4. Click Sound and then Input.
  5. Next to Input volume, move the slider in either direction and verify that the Input level bars move.
  6. Rejoin your Meet video meeting.  

Reset your microphone using the CLI (advanced)

To release your computer’s microphone from other apps or extensions that might be using it.

Note: You may need administrative privileges on your computer to do this.

  1. Go to Applications and then Utilities and double-click Terminal
  2. In the Terminal window, enter sudo killall coreaudiod and press Enter.
  3. Enter your password and press Enter.
  4. Rejoin the Meet video meeting. 
Was this helpful?
How can we improve it?